Location
London

Hours
0-40 hours per week, with availability required to work some weekends

Salary
£14.00 per hour

About the Role
As a Linen Porter at HotelCare, you will be a vital part of a dynamic team responsible for efficient linen management across the hotel. Your duties will include managing linen stock levels, coordinating deliveries, fulfilling orders, and distributing linens to maintain high standards of cleanliness and guest satisfaction. You will respond promptly to guest requests and collaborate closely with coworkers and supervisors to uphold the hotel's quality and service standards. Adherence to health and safety policies and proper maintenance of linen-related equipment are key aspects of this role. This position offers the opportunity to work in a supportive environment with full on-site training and career progression prospects.

Company Overview
HotelCare is the UK’s leading hotel support services provider with over 30 years of experience, servicing more than 200 hotels nationwide. We clean over 10,000 rooms daily and provide services across apartments, leisure facilities, public areas, and corporate offices. Partnering with ICE UK and Abbe Ltd, we implement sustainable cleaning solutions to reduce our carbon footprint while maintaining exceptional service quality.

Benefits
Up to 28 days paid holiday
Permanent position with flexible working hours
Free lunch on duty (site dependent)
Full on-site training
Salary Finance with exclusive rates (available after probation)
Career progression opportunities including HotelCare Apprenticeships
Automatic enrolment into workplace pension after 3 months’ service
Recognition, incentives, and awards

Experience
Previous experience in a similar role within a hotel, resort, or hospitality environment is preferred but not essential. Familiarity with linen management processes such as sorting, folding, and distribution is advantageous.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management and attention to detail
- Flexible and willing to learn
- Positive ‘Can Do’ attitude
- Adaptable to organisational needs
- Able to prioritise and multitask effectively
- Committed to providing excellent customer service
- Self-motivated and accountable
- Able to work confidentially and with integrity
- Capable of working under pressure and following instructions
- Awareness of and compliance with safety regulations

Flexibility
You may be required to work different or additional hours and undertake reasonable additional tasks as needed to meet the requirements of the company and its clients.