Location
Central London

Hours
0-40 hours per week, with availability required for some weekends

Salary
£14.00 per hour

About the Role
As a Linen Porter, you will be a vital part of the team, working in a fast-paced hotel environment to manage linen stock efficiently. Your responsibilities include coordinating linen deliveries, fulfilling orders, and distributing linens throughout the hotel. You will ensure proper storage and maintenance of linen inventory and related equipment while adhering to health and safety policies. Providing respectful and prompt guest assistance and collaborating with team members to maintain cleanliness standards are key aspects of this role. You will follow instructions from supervisors and managers regarding cleaning schedules and specific tasks to help deliver an exceptional guest experience.

Company Overview
HotelCare is the UK's leading hotel support services provider with over 30 years of experience, servicing more than 200 hotels nationwide. We clean over 10,000 rooms daily and support various sectors including apartments, leisure facilities, public areas, and corporate offices. Partnering with ICE UK and Abbe Ltd, we implement sustainable cleaning solutions to reduce our carbon footprint while maintaining high-quality service.

Benefits
- Up to 28 days paid holiday
- Permanent position with flexible working hours
- Free lunch on duty (site dependent)
- Full on-site training
- Salary Finance with exclusive rates (loans or wage advances available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Previous experience in a similar role within a hotel, resort, or hospitality environment is preferred but not essential. Familiarity with linen management procedures such as sorting, folding, and distribution is advantageous.

About You
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management and attention to detail
- Flexible and willing to learn
- Positive 'Can Do' attitude
- Adaptable to organisational needs
- Able to prioritise and multitask effectively
- Committed to providing excellent customer service
- Self-motivated and accountable
- Able to work confidentially and with integrity
- Capable of working under pressure and following instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different or additional hours beyond those initially notified and undertake reasonable additional tasks to meet the needs of the company and its clients.