Location
London (Stratford), Manchester (Trafford), or remote agile working (20–40% office)

Hours
Full Time - 35 hours per week

Salary
£30,455 per annum (London weighted salary) or £26,296 per annum (Regional salary)

About the Role
Join the Special Projects and Sustainability Team at London and Quadrant Housing Trust (L&Q) as a Maintenance Coordinator. This permanent and fixed-term role (until 31st October 2026) offers the opportunity to provide vital administrative support to the Special Projects and Sustainability teams. You will act as a key point of contact for internal and external customers and stakeholders, managing Damp and Mould cases, Plentific repairs, Minor works, and Surveyor referrals. Reporting to the Maintenance Operations Team Leader, you will work alongside Coordinators covering the IMR and General Needs portfolios, playing an essential role in delivering our repairs and maintenance service.

The role requires excellent organisational skills, strong communication, and the ability to manage a busy workload in a fast-paced environment. You will collaborate with multiple departments across L&Q, utilising prioritisation and time management techniques to meet deadlines effectively.

Benefits
Excellent pension plan (up to 6% double contribution), 28 days annual leave rising to 31 days with length of service plus bank holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours paid volunteering days, lifestyle benefits, Employee Assistance Programme, and more.

Experience
Proven experience in repairs and maintenance coordination or a similar administrative role within a fast-paced environment.

About you
- Highly organised with exceptional attention to detail
- Strong administrative skills and ability to multitask
- Flexible and able to use initiative to meet deadlines
- Excellent communication and collaboration skills to engage with stakeholders at all levels
- Methodical and accurate in your work
- A team player who thrives in a demanding environment

Qualifications
Relevant experience is essential; formal qualifications are not specified but a strong understanding of repairs and maintenance processes is required.