Location
40 Blackfriars Rd, London

Hours
Night shifts (hours not explicitly stated)

Salary
Competitive salary

About the Role
You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, making them feel welcome and their stay special - the Hox way. You will deal with the coming and going of guests, ensuring all bills are correct and contain no surprises. You will work with all our teams to keep the hotel busy and assist the Night Manager with managing any overbooking levels. Answer phones, handle requests, and resolve any issues that arise during the night, involving the team as needed. You are the one-stop-shop for our guests to turn to, ensuring a smooth and memorable overnight experience.

Experience
Previous hotel or similar experience is beneficial but not essential. Enthusiasm and eagerness to learn are highly valued.

About you
- You have a helpful attitude and remain calm under pressure, confident in working independently during night shifts.
- You are passionate about hospitality and creating memorable experiences for guests and colleagues.
- You embrace teamwork, leaving egos at the door to get things done.
- You are open to trying new approaches and enjoy being part of a supportive, fun team.
- You want to work in an environment where individuality is valued and where you can truly be yourself.

Qualifications
There are no formal qualifications required; a positive attitude and willingness to learn are key.