Location
Sutton, London Borough of Sutton

Hours
Full Time (hours not specified)

Salary
£33,495 per annum (subject to NJC pay award update in April 2025)

About the Borough
The London Borough of Sutton is located less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Situated in zone 5, Sutton offers excellent transport links, award-winning parks and open spaces, low crime rates, affordable housing, and great schools. The borough is known for high resident engagement and satisfaction, delivering quality services while addressing financial challenges and involving residents in key local issues and regeneration projects.

About the Service and Team
Adult Social Care in Sutton is undergoing significant transformation to meet rising demand. The service is focused on improving care for adults and creating positive working environments for staff. With new leadership and experienced managers driving innovation, the team aims to deliver exceptional care that enhances community outcomes while fostering an inclusive, diverse, and stable workplace.

About the Role
We are offering an exciting six-month trainee Performance Officer position within the Learning Disabilities Team of Sutton’s Adult Social Care service. The role supports the goal of enabling adults to live as independently as possible. You will assist with planning and coordinating reviews of people attending local day opportunities, ensuring they receive appropriate support to lead meaningful and active lives.

Your key duties will include:
- Planning and coordination of reviews
- Tracking and reporting review outcomes
- Data management in collaboration with the social work team to maintain compliance with regulatory standards
- Identifying services that meet individuals’ needs in a strength-based way
- Working with external partners to coordinate support services and resources

As a Business Support Officer, your role is vital in promoting the wellbeing of individuals in adult social care by ensuring reviews are effective, data is accurate, and communication is clear. Your contribution will help improve the quality of care and support available in the community.

Our Offer to You
We are committed to nurturing talent and supporting your career growth in a friendly, collaborative environment. Your ideas and contributions will be encouraged and supported by a dynamic management team. Benefits include:
- Generous annual leave entitlement of 26-31 days plus bank holidays (pro-rata if part-time)
- Enhanced maternity, paternity, shared parental, adoption and dependents leave
- Two volunteering days per year
- Flexible working arrangements and Smarter Working Scheme (role dependent)
- Access to learning and development portal
- Discounts at local shops, restaurants, gyms and leisure centres
- Interest-free season ticket loans
- Local Government Pension Scheme
- Bicycle loan and cycle to work schemes
- Zip car scheme
- Confidential health, wellbeing and counselling support

Additional Information
Sutton is proud to be a diverse and welcoming borough, committed to creating a workforce that reflects the community it serves. We offer family-friendly policies, inclusive employment practices, and are a Disability Confident employer guaranteeing interviews for disabled applicants meeting essential criteria. We are also an accredited London Living Wage employer. Sponsorship for work visas is considered on a case-by-case basis and subject to eligibility and budget.

Experience
- Proven experience in a business support role, preferably within health and social care
- Relevant experience working with people, families, or carers with care and support needs
- Knowledge of social care legislation such as the Care Act 2014 and Mental Capacity Act 2005

About You
- Ability to communicate effectively with a diverse range of people
- Commitment to supporting service users and their families
- Interest in a public sector career and passion for enabling independence in adult social care
- We welcome applications from individuals with lived experience

Qualifications
- No specific qualifications required; however, relevant experience and knowledge of social care policies are essential