Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Do you want to be part of an outstanding team experiencing tremendous success in selling to the UK Aero & Defence sector? Join the Salesforce Solution Engineering team as a Principal Solution Engineer and become a lead architect of the "Agentic Enterprise," helping customers unify humans and AI agents to drive profitable growth through Agentforce. You will collaborate closely with customers, the Products team, and Professional Services to develop thoughtful, innovative solutions that connect our customers with their clients in new and impactful ways. This role offers a unique opportunity to engage across the entire customer lifecycle in a fast-paced, dynamic environment full of exciting challenges and opportunities to build compelling solutions.

As a key player in the sales cycle, you will deliver thought leadership, own solution design, and support the sales team by translating business objectives into compelling technical recommendations. You will present Salesforce product offerings, address objections, and inspire confidence in our technology infrastructure. Acting as a trusted advisor, you will guide customers through their transformational journey, coordinating and leading the entire solution cycle through close collaboration with cross-functional teams.

Responsibilities include developing and delivering innovative custom solutions, building and presenting tailored demos of Salesforce products to key decision-makers, responding efficiently to RFPs, and leading the technical side of the sales cycle. You will also design and prototype agentic workflows using Agentforce to solve complex business challenges and guide clients on the strategic shift from legacy CRM workflows to an Agentic data platform where AI drives actionable insights. Continuous learning through product, sales, and procedural training and certifications is expected to maintain effectiveness in this role.

Experience
- Minimum 5 years of success in solution engineering, consultancy, delivery, or training within an enterprise software solution organisation.
- Expertise in Agentforce for the Aero and Defence industry, including autonomous AI design and development of human-agent collaborative strategies.
- Proven experience selling into UK Aero & Defence sector customers.
- Experience implementing Digital Transformation strategies and enterprise consulting to deliver increased customer success.
- Strong oral, written, presentation, interpersonal communication, and relationship-building skills.
- Proven time management skills in dynamic team environments.
- Ability to work collaboratively to solve problems in energising, fast-paced settings.

About you
- Inquisitive, practical, and passionate about technology and knowledge sharing.
- Eager to be the first to learn new information and understand the why and how behind developments.
- Skilled at researching, experimenting, and focusing on complex topics.
- Effective at explaining ideas and maintaining audience engagement.
- Willing and able to travel occasionally.
- Experience may also be evaluated based on alignment with core competencies such as extracurricular leadership, military experience, volunteer work, or relevant industry experience.

Qualifications
- Relevant certifications related to Artificial Intelligence, specifically generative AI and large language model (LLM) concepts, are highly desirable.
- Commitment to ongoing professional development through internal training programs and mentorship initiatives.