Location
Central London

Hours
Full Time

Salary
Negotiable

About the Role
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. We are seeking a Specialist Solution Engineer to join our Apromore team, a global leader in AI-driven process intelligence technology now part of Salesforce. In this hands-on, high-impact role, you will partner with Account Executives to advance and close enterprise opportunities by establishing deep technical credibility and designing bespoke B2B solutions. You will guide enterprise clients through their automation and Agentic AI adoption journey, acting as a trusted technical advisor and bridging the gap between process perception and reality.

Key responsibilities include running comprehensive technical discovery sessions, prototyping and building Proof of Concepts, guiding customers on data connectivity and architecture, delivering value-based technical messaging, and de-risking Agentic AI deployments. You will also lead training and consultancy projects, ensuring successful customer adoption, and contribute to the broader solutions community by creating reusable assets and mentoring junior engineers.

At Salesforce, you will be part of a forward-thinking team driving innovation in AI and process intelligence, helping organizations scale AI safely and effectively while delivering measurable business impact.

Experience
5+ years in customer-facing technical selling roles such as Solution Engineer, Technical/Solution Architect, or Forward Deployed Engineer, or in technical project delivery roles. Proven expertise in process intelligence, including process analytics, process mining, task mining, process simulation, and data-driven business process management.

About you
You have strong data engineering skills with experience in SQL, Python, building data pipelines, and API integrations. You are fluent in AI concepts including LLMs, prompt engineering, and agentic orchestration frameworks. You possess strong sales instincts and commercial curiosity, energized by solving technical puzzles that unlock commercial success. Exceptional relationship-building skills allow you to communicate complex technical concepts clearly to diverse stakeholders, from C-level executives to IT and database teams. You demonstrate an agile, collaborative, and low-ego approach to problem-solving, with intellectual openness and comfort navigating ambiguity.

Qualifications
Bachelor’s degree in Computer Science, Software Engineering, Data Science/AI, or an equivalent field.