Location
Hybrid working based at any of our Core HQs in Birmingham, Leeds, Liverpool or London (Canary Wharf). As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) on-site. Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Hours
Full Time - standard government working hours with flexible and hybrid working opportunities.

Salary
Higher Executive Officer (HEO) £33,422-£40,731 (National) £35,587-£43,244 (Outer London) £37,749-£45,353 (Inner London). Pay increases are through the relevant annual pay award for the role and terms. Salary is based on office location.

About the Role
This role is based on the Government Project Delivery Profession Project Support Officer (HEO) role profile and aligned to the Project Delivery Capability Framework (PDCF). Operating within a Digital, Data and Technology (DDaT) environment, you will contribute to the delivery of projects, programmes, portfolios and services. Your responsibilities may include governance and assurance coordination, portfolio support, project reporting, digital and data project coordination, service coordination, Jira workflow administration, Confluence knowledge management, stakeholder engagement, risk and dependency management, and support to the delivery of digital, data and technology services.

Typical duties include:
- Planning and scheduling: Implement and maintain systems for effective planning and scheduling.
- Monitoring and reporting: Establish project controls, keep project managers informed, prepare performance reports, and research new information.
- Administration: Ensure organisational tasks are efficiently carried out and manage compliance with Departmental Security, Health and Safety, Equality and Diversity, Business Continuity and Business Planning.
- Resources: Lead a team responsible for identifying, developing and deploying resources, manage workforce planning, and procure supplies and services within Delegated Financial Authority limits.
- Stakeholder management: Manage professional relationships with internal and external stakeholders and act as lead contact for some external parties.
- Financial control: Monitor project spend, contribute to budgets and business case development, and maintain an accurate asset register.
- Risks and issues: Manage potential risk areas, work with risk managers and escalate as appropriate.

Please note the Digital and Data Directorate is reviewing its Target Operating Model and some roles may be affected by future changes. Candidates will be kept informed of any updates.

Experience
- Working knowledge in a project or programme environment covering planning, scheduling, resource management, risk and issue management, change control, governance, project methodologies and assurance.
- Experience of promoting best practice and lessons learned to support continuous improvement.
- Strong capability in using Microsoft Office applications including Excel, Word, and PowerPoint.
- Ability to use digital tools and data analytics to support effective decision making in projects.

About you
- Excellent written and verbal communication skills, with the ability to challenge effectively to ensure the correct information is presented at the right time.
- Strong interpersonal skills and the ability to develop effective relationships with a wide range of stakeholders.
- Works well under pressure, effectively manages multiple tasks and has keen attention to detail.

Qualifications
Successful candidates must pass a basic Disclosure and Barring Security (DBS) check and meet the Basic Personnel Security Standard before appointment.