Location
Core HQs in Birmingham, Leeds, Liverpool or London (Canary Wharf). This role is offered as hybrid working, with an expectation to spend a minimum of 60% of contractual hours on-site (approximately 3 days a week pro rata, averaged over a month). Our offices are modern, centrally located with excellent transport links, and co-located with other government departments.

Hours
Full time, standard Civil Service working hours with flexible and hybrid working options available to support work-life balance.

Salary
Higher Executive Officer (HEO) grade: £33,422-£40,731 (National), £35,587-£43,244 (Outer London), £37,749-£45,353 (Inner London). Salary is based on office location with pay progression through annual pay awards and subject to relevant transfer or promotion rules.

About the Role
The Project Support Officer role within the Regions Data Science, Epidemiology Data Science Unit supports the delivery of project objectives of moderate complexity. You will assist the Senior Project Manager and Project Leads by operating project management processes and coordinating business management activities. Responsibilities include governance and assurance coordination, portfolio support, project reporting, digital and data project coordination, service coordination, Jira workflow administration, Confluence knowledge management, stakeholder engagement, risk and dependency management, and supporting digital, data and technology services delivery.

Typical duties:
- Implement and maintain planning and scheduling systems
- Establish and maintain project controls and prepare performance reports
- Manage administrative tasks ensuring compliance with security, health and safety, equality and diversity, business continuity, and business planning requirements
- Lead resource identification, development and deployment, including workforce planning and procurement within delegated financial authority
- Manage professional relationships with internal and external stakeholders, acting as lead contact for some external parties
- Monitor project spend, contribute to budget compilation and business case development, and maintain an accurate asset register
- Manage risks and issues, escalating as appropriate

This role operates within a Digital, Data and Technology (DDaT) environment and aligns with the Government Project Delivery Profession Project Support Officer (HEO) role profile and Project Delivery Capability Framework (PDCF). The Digital and Data Directorate is reviewing its Target Operating Model, and some roles may be affected by future changes.

Experience
Working knowledge in a project or programme environment covering planning, scheduling, resource management, risk and issue management, change control, governance, project methodologies, and assurance. Experience using digital tools and data analytics to support effective decision making in projects. Proven ability to promote best practice and lessons learned to support continuous improvement. Strong capability in Microsoft Office applications including Excel, Word, and PowerPoint.

About you
Excellent written and verbal communication skills with the ability to challenge effectively to ensure accurate and timely information. Strong interpersonal skills with the ability to develop effective relationships with a wide range of stakeholders. Ability to work well under pressure, manage multiple tasks simultaneously, and maintain keen attention to detail.

Qualifications
No specific qualifications are mandated; however, successful candidates must pass a basic Disclosure and Barring Security (DBS) check and meet Basic Personnel Security Standard clearance requirements before appointment. Candidates must meet Civil Service Nationality Rules and other relevant pre-employment checks.