Quality Contracts and Supplier Relationships Senior Officer – Live Well


Location
London Borough of Waltham Forest
Hours
Full Time - 36 hours per week
Salary
PO4 £49,056 - £52,194
About the Role
The postholder will lead the strategic commissioning of services for adults with care and support needs and carers, primarily aged 65 and over, ensuring the delivery of high-quality, cost-effective services aligned with agreed commissioning priorities. The role aims to ensure that adults with care needs in Waltham Forest live as independently and well as possible and have choice over the care they receive. You will lead and manage a team of commissioning support staff including quality, contracts and supplier relationship staff.
Key responsibilities include managing relationships, contracts and risks across markets to ensure effective commissioning and delivery of services that achieve positive outcomes for residents. You will provide effective contract management, including performance monitoring, quality assurance through provider visits and audits, and maintaining accurate records with timely communication and collaborative information sharing. Ensuring compliance with KPIs and quality standards, escalating and resolving non-compliance issues will also be part of your role.
Please note that this role does not offer Skilled Worker visa sponsorship; applicants must already hold UK work authorisation that does not require sponsorship.
Experience
- Strong commissioning experience and knowledge of legislation, markets and best practice
- Experience working in large, complex organisations
About you
- Excellent communication, analytical and stakeholder-management skills
- Ability to lead and manage a team effectively
- Commitment to delivering high-quality, cost-effective services that meet resident needs
Qualifications
- Degree-level education required
- Relevant professional qualification desirable
Additional Requirements
- Satisfactory employment references and identity checks
- Satisfactory declaration of interest
- Subject to safer recruitment practices due to work with vulnerable adults
- Satisfactory DBS check
- Fluent spoken English sufficient for effective role performance
London Borough of Waltham Forest





















