Location
London, Harris Primary Academy East Dulwich

Hours
Full Time (hours not specified)

Salary
Negotiable

About the Role
We are seeking a Receptionist and Administrative Assistant to be the first point of contact for all visitors, staff, and students at Harris Primary Academy East Dulwich. You will manage the reception area and provide essential administrative support to ensure the smooth running of the academy. Harris Primary Academy East Dulwich is a welcoming, inclusive school that supports a diverse community and places children at the heart of everything we do. Our vision, Ambition For All, highlights the importance of strong school-home relationships to support children’s development. The school offers a vibrant learning environment where pupils are encouraged to be responsible, confident, and independent learners. The academy has been recognized with UNICEF's Rights Respecting School Award and provides a rich curriculum including music, technology, educational visits, and residential trips in Key Stage 2.

Your key responsibilities will include coordinating admissions procedures, managing wrap-around care invoicing, presenting a professional and welcoming reception, ensuring safeguarding compliance for visitor sign-in, coordinating school photos and room bookings, managing procurement and inventory for children’s meal programs, responding professionally to parent and public queries, maintaining a tidy and professional reception area, performing general administrative duties, maintaining accurate pupil records with confidentiality, supporting academy staff with communications, and providing first aid/welfare support when required.

Experience
Previous experience in an administrative or front office/reception role is required. Demonstrable customer service experience is essential.

About you
Excellent interpersonal and communication skills with a good standard of written and spoken English. Strong organisational and time management abilities. Commitment to delivering a high level of professional customer service. Ability to remain calm and handle challenging callers or visitors appropriately. High attention to detail and accuracy in work.

Qualifications
Qualifications to GCSE level or equivalent. Competency in Microsoft Office packages and proficiency in using computers and databases.