Location
Harris Federation Head Office, London, England

Hours
Full Time (hours to be confirmed)

Salary
Negotiable

About the Role
We are seeking a professional and welcoming Receptionist to join the Harris Federation Head Office, supporting the CEO's team with reception and administrative duties. You will be the first point of contact for visitors, ensuring a positive and professional experience while maintaining safeguarding and Health & Safety protocols. Your role will include managing the telephone switchboard, directing calls, handling enquiries from parents, carers, and the public, and maintaining the reception and meeting areas to a high standard. You will also support the Office Manager with office maintenance tasks such as coordinating fire drills, liaising with engineers, and managing servicing contracts. Additional responsibilities include organising refreshments for meetings, updating employee records, managing mail and courier services, and maintaining key contact information. This role offers the opportunity to contribute to a dynamic organisation committed to social mobility and educational excellence across London and Essex.

About Harris Federation
Founded in 1990 by Lord Harris of Peckham, the Harris Federation has transformed educational opportunities for pupils from disadvantaged backgrounds. With over 50 schools educating more than 40,000 young people and employing over 5,000 staff, we are proud of our impact on social mobility and the achievements of our alumni. We value diversity and inclusivity, fostering a supportive and equitable environment for all staff and students. Our culture is built on collaboration, excellence, support, and innovation, driving us to provide outstanding education and opportunities for every child.

Experience
Experience delivering a high-quality service in a reception or administrative role. Proven ability to manage a range of general administrative duties efficiently. Good ICT skills including proficiency in Word, Excel, and management information systems (MIS).

About you
Flexible and able to respond to multiple demands while prioritising effectively. Strong team player with the ability to work collaboratively and build positive relationships with colleagues, visitors, and external agencies. Adaptable to changing demands and able to work independently using initiative. Excellent written and verbal communication skills. Well organised with the ability to plan work to meet varying deadlines.

Qualifications
No specific qualifications required; however, a commitment to professional development and a positive attitude are essential. Please refer to the Job Pack for a full person specification.