Location
West Ealing - Step free access available

Hours
37.5 hours per week on a rolling rota between Monday to Sunday, with varying shifts from 07:30 - 16:00 or 13:30 - 21:00. You may be required to work outside these hours as per service requirements.

Salary
£27,000 per annum

About the Role
We are seeking a dedicated and compassionate Recovery Worker to join our team based in Ealing. Our service supports adults experiencing loneliness, isolation, and mental health challenges by providing pathways, support, and appropriate interventions that enable successful resettlements and contribute to safer, integrated communities. Marron House has 18 bed spaces and offers personalised support around daily living skills such as budgeting, shopping, cooking, medication reminders, and developing a structured weekly routine.

Key responsibilities include initiating appropriate interventions to prevent crisis or other risks, ensuring service responsibilities are effectively carried out, supporting participants to understand their rights and responsibilities, and encouraging participation in projects and activities. You will empower participants to make decisions and take control of their lives by creating an enabling environment, provide advice, information, guidance, and life skills training, and recognise signs of deteriorating mental or physical health.

Experience
Experience working with people from complex backgrounds and/or a good understanding of the sector, particularly relating to multiple and complex needs.

About you
You have a genuine passion and sense of purpose to help people, challenge stigma, and make a real difference. You are a team player driven to provide high-quality care and support, an effective communicator able to build rapport with individuals from diverse backgrounds. Compassionate, supportive, and empowering, you form positive and motivational relationships.
- Ability to show empathy and compassion towards residents and their challenges
- Ability and willingness to adapt to IT systems at an intermediate level, including Microsoft and other software
- Flexibility in working patterns to meet service and resident needs
- Ability to promote the service and provide outreach-based provision, working effectively in partnership with stakeholders
- Understanding of the needs of people with multiple and complex needs and awareness of social marginalisation
- Alignment with values of Ambition, Empowerment, Inclusivity, and Transparency

Qualifications
Not explicitly stated; however, relevant experience and alignment with the role’s requirements are essential.