Location
National (Hybrid working model with a balance between remote work and time spent in your local office. The only London location being recruited to is 10 South Colonnade, E14 4PU.)

Hours
Full-time, Part-time, Flexible working, Job share

Salary
London: £40,014 - £42,859; National: £35,335 - £37,847

Contract Type
One-Year Fixed Term Appointment (with potential to become permanent subject to review)

About the Role
We are recruiting a Recruitment Operations Manager to join the warm and collaborative Recruitment Operations team at Justice Digital, Data and Science. This role is key to delivering a high-quality onboarding and induction experience for new employees, designing, implementing, and continuously improving induction programmes that help new hires feel welcomed, informed, and prepared to succeed.
The postholder will ensure onboarding and induction processes align with organisational goals and culture, manage Recruitment Operations Advisors, and contribute to fostering a culture of belonging, engagement, and high performance.
This position offers the opportunity to shape how talent is welcomed into Justice Digital, Data & Science and make a meaningful impact on employee experience from day one. It is ideal for candidates ready to step into a management role.
The team can onboard up to 200+ people simultaneously, with induction usually completed remotely due to multiple locations.
Benefits include a generous employer pension contribution of 28.97%, 25 days annual leave (increasing to 30 days after 5 years), 8 bank holidays plus a privilege day, flexible working arrangements, 10% of working time allocated for personal and professional development, a £1k learning budget, and compassionate family leave policies.
Join us to lead improvements in onboarding and induction processes, create engaging materials and training, act as a key contact for new hires, monitor programme effectiveness, manage and coach advisors, organise events for new starters, and work with stakeholders to resolve complex issues.

Experience
- Leading improvements to onboarding and induction processes balancing candidate experience, operational efficiency, and stakeholder needs across multiple onboarding pathways
- Organising change and improvement projects with the ability to manage multiple initiatives simultaneously
- Creative problem-solving skills and delivering innovative solutions using various digital tools
- Providing daily support to colleagues in a remotely based team
- Excellent interpersonal and communication skills with the ability to build relationships across all organisational levels
- Willingness to be assessed against the requirements for BPSS clearance

About you
Enthusiastic about improving employee onboarding experiences, able to manage complex projects, and comfortable leading a team remotely. You are a strong communicator, creative problem solver, and committed to fostering an inclusive and engaging workplace culture.

Qualifications
No specific qualifications are stated; however, relevant experience in recruitment operations, onboarding, or related fields is essential. A positive attitude and readiness to step into a management role are important.