Location
National with hybrid working model allowing a balance between remote work and time spent in your local office. The only London location being recruited to is 10 South Colonnade, E14 4PU.

Hours
Full-time, Part-time, Flexible working

Salary
National: £58,511 - £65,329
London: £63,343 - £70,725

About the Role
We are recruiting Senior Content Designers to join Justice Digital, Data and Science as part of a warm and collaborative user-centred design team. This role aligns with the Senior Content Designer position from the Government Digital and Data Framework.

The work focuses on improving experiences for people relying on Ministry of Justice services, often at important or challenging moments. You will help create accessible, inclusive, and user-centred services and guidance that meet people's needs.

You will be part of a thriving design community working alongside multidisciplinary teams to solve complex problems and deliver high-quality services across justice domains including Criminal Injuries Compensation Authority Digital, Legal Aid Agency Digital, and Prisons Digital.

We offer opportunities to learn and develop, support from experienced colleagues, and the chance to contribute to a strong and growing content design community.

Benefits include a generous employer pension contribution of 28.97% through the Civil Service Pension Scheme, 25 days annual leave (increasing to 30 days after 5 years), 8 bank holidays plus a privilege day for the King’s birthday, flexible working arrangements, 10% of working time allocated for personal and professional development, a £1,000 learning budget per person, and compassionate leave policies.

This role requires passing Security Check clearance.

Experience
Proven experience as a content designer, able to create and iterate clear, accessible user-centred content that communicates complex issues.
Experience working collaboratively in fast-paced, multidisciplinary agile teams.
Experience developing content strategies or identifying content solutions to meet user needs and business objectives.
Experience persuading, influencing, networking and working collaboratively with stakeholders and business leads, including presenting content concepts, propositions and deliverables.
Understanding of end-to-end journeys, content impact, and maintaining consistency.
Experience using data and insights to make design decisions and clearly explain them.
Experience mentoring, coaching and developing junior or mid-weight content designers, supporting career growth and maintaining high-quality content standards.
Willingness to be assessed against the requirements for Security Check clearance.

About you
Enthusiastic about content design and user-centred services.
Collaborative team player comfortable working in multidisciplinary agile environments.
Committed to diversity, inclusion and creating accessible content.
Strong communication and influencing skills.
Motivated to contribute to a positive and supportive design community.

Qualifications
No specific qualifications required, but relevant experience and skills as outlined above are essential.