Location
Islington, London

Hours
Flexible working patterns available; we are happy to discuss arrangements that suit both you and Arcus FM.

Salary
£58,650 per annum
Full door-to-door pay
Additional earnings available through overtime
Up to 4% bonus, subject to achievement of targets

About the Role
Are you a highly skilled Refrigeration Engineer looking to showcase your technical ability, diagnose and repair ongoing issues, achieve a high first fix rate, and identify and resolve persistent problems? Join our dynamic team in Central London and advance your career with Arcus FM.

In this brand-new role, you will provide technical expertise and excellent customer service while working towards challenging targets to reduce call volumes. You will interrogate refrigeration systems using software technology, monitor and acknowledge repeat issues and sites, then assess, design, and implement strategies to mitigate risk, minimize further issues, and contribute to a safer, more productive, and successful delivery model.

You will also support our Air Conditioning and MER PPM teams, aligning strategies across departments to enhance synergy with the Refrigeration team. This role offers a platform to showcase your expertise while mentoring and developing others.

Key benefits include a van with option for personal use and fuel card, smartphone, tools, uniform, and PPE.

Further Benefits
- Group personal pension scheme with matched contributions between 5% and 6%
- 25 days holiday plus bank holidays
- Life assurance
- Access to a state-of-the-art training academy
- Funded training sponsorship scheme
- Refer a friend reward scheme
- Health cash plan

Experience
- Significant experience in the retail or industrial refrigeration sector
- Proven ability to achieve first fix or implement temporary measures to maximize equipment uptime
- Experience working unsupervised and coordinating with planning teams to design your working day
- Exceptional written reporting skills suitable for both technical and non-technical stakeholders
- Strong IT skills, including programming CO2 controls
- Commercial awareness to reduce repeat failures

About you
- Detail-oriented when analyzing technical and work order data
- Self-motivated and able to work independently
- Excellent communication and mentoring skills to support team development

Qualifications
- C&G Fgas 2079
- Full UK driving licence
- Recognised apprenticeship or qualification in refrigeration
- CO2 qualification or demonstrable experience in this area
- Familiarity with CO2 Pack systems such as Green & Cool, SCM, Advansor
- Hydrocarbon qualification - CARE (desirable)