Location
Roehampton, South West London

Hours
Full Time (hours not specified)

Salary
£28,869 per annum

About the Role
As a Registry Assistant at the University of Roehampton, you will be an integral part of the team providing front-line support in Registry, handling enquiries and maintaining both paper and electronic student records related to registration, assessment, and awards. You will assist with filing and archiving student records and work collaboratively with central student administrative and departmental teams to ensure efficient and effective service delivery. Key responsibilities include supporting the organisation of formal examination periods, including preparation of examination papers, timetabling, seating plans, attendance monitoring, invigilation, and managing special examination needs. You will also assist with the administration of University Awards & Progression boards, communicate decisions to students and staff, and support certificate preparation and distribution, including liaising with external printers and attending degree ceremonies. Additional duties include assisting with academic appeals administration, induction and registration procedures, and providing information as requested by senior Registry staff. You will undertake any other duties commensurate with the post as required by the head of service.

Experience
Experience in administrative roles, preferably within an educational or student services environment, is desirable but not explicitly stated.

About you
You should be organised, detail-oriented, and able to work effectively as part of a team. Strong communication skills and the ability to handle enquiries professionally are essential. You must be able to manage multiple tasks efficiently and maintain confidentiality in handling student records.

Qualifications
No specific qualifications are detailed; however, relevant administrative experience or qualifications in administration or customer service would be advantageous.