Location
East and North East London region covering multiple sites across different locations, with occasional cover across all 4 L&Q operational regions London wide.

Hours
Permanent, Full Time - 35 hours per week (08:00 – 16:00*). The 35-hour week begins when drivers arrive at site and ends when they leave. Travel time to work is not paid. Specific hours will be discussed at interview.

Salary
£27,860 (London weighted salary) depending on experience.

About the Role
Join the Estate Services Team at London and Quadrant Housing Trust (L&Q) as a Relief Caretaker. This key role supports our commitment to providing a responsive, customer-focused service for residents by covering caretakers’ annual leave, extended sickness, and vacancies. You will carry out a variety of caretaking tasks including health and safety checks, cleaning, rota management, and small repairs. Experience or skills in trades, DIY, or gardening are advantageous. The role involves maintaining communal areas within blocks and estates, performing communal cleaning, grounds maintenance, and small maintenance repairs with due regard to health, safety, and security.

While predominantly lone working under your own initiative, you will also work effectively as part of a team on sites with multiple caretakers. You will need excellent organisational and time management skills to work across a variety of sites. Enthusiasm, ambition, good decision-making skills, and the ability to work under pressure are essential to delivering a first-class service to our residents.

Benefits include an excellent pension plan (up to 6% double contribution), 28 days annual leave rising to 31 days with length of service plus bank holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours paid volunteering days, lifestyle benefits, Employee Assistance Programme, and more. Early applications are encouraged as the advertisement may close early.

Experience
Practical health and safety experience is essential. Trade skills, DIY, or gardening experience would be advantageous but not mandatory. Experience working independently and managing time effectively is important.

About you
You must be a good communicator with basic Word and Excel skills to submit weekly reports, participate in online meetings, and complete online courses and assessments. A good standard of literacy is essential. You should be self-motivated, proactive, and able to work on your own initiative. Enthusiasm, ambition, and a commitment to delivering excellent customer service are key.

You must hold a full, clean UK manual driving licence (L&Q operates a manual fleet) and have access to secure overnight parking if issued a company vehicle. L&Q does not provide resident parking permits.

Qualifications
Possession of or willingness to apply for a Standard/Basic Disclosure Barring Service (DBS) certificate is required to work within the team. A UK manual driving licence is mandatory.