Location
London

Hours
Full Time

Salary
Negotiable

About the Role
At Burberry, creativity opens spaces and drives us to push boundaries and unlock new possibilities. As a Retail Planning Systems Consultant, you will be part of the IT, Planning & Merchandising domain-aligned team, working within an Agile scrum environment. Your core responsibility is the hands-on engineering, configuration, and maintenance of planning and merchandising solutions across Burberry's end-to-end processes, including allocation, replenishment, and forecasting. You will collaborate closely with Delivery Managers, Business Analysts, and Solution Architects to deliver change and continuous improvement from the product backlog while contributing technical engineering capacity to related programmes.

This role is critical in building retained, in-house engineering capability for business-critical systems, ensuring platform reliability and continuity of knowledge. You will validate and challenge partner outputs, engineering estimates, and solution designs, supporting Burberry’s shift toward DevOps maturity by embedding engineering standards across internal and outsourced teams. Your work will directly impact the commercial operations by maintaining scalable, reliable solutions aligned with business priorities.

Key responsibilities include configuring and developing solutions on platforms such as Board, participating in sprint ceremonies, translating business requirements into robust configurations, supporting integrations with enterprise systems like SAP and PLM, troubleshooting platform issues, and overseeing third-party engineering resources to ensure quality and alignment with backlog priorities. You will also contribute to risk management, testing activities, and documentation to support operational continuity.

Experience
- Proven configuration or engineering capacity within planning and merchandising systems
- Strong understanding of planning and merchandising processes such as allocation, replenishment, forecasting, and open-to-buy
- Experience working within Agile or scrum-based delivery teams
- Familiarity with integrated enterprise environments including SAP, PLM, and data platforms
- Hands-on engineering mindset focused on delivery and continuous improvement

About you
- Ability to translate complex business requirements into scalable and maintainable technical solutions
- Strong problem-solving skills, particularly in diagnosing and resolving live platform issues
- Collaborative team player with the ability to work closely with multiple stakeholders including Delivery Managers, Business Analysts, and Solution Architects
- Proactive in identifying risks and contributing to risk and dependency management
- Committed to embedding engineering standards and supporting DevOps maturity

Qualifications
No specific formal qualifications are stated; however, relevant experience in retail planning systems, Agile delivery, and technical engineering is essential.