Location
South East London

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, supports more than 200 hotels nationwide. Our Room Attendants play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction. In this fast-paced role, you will clean and tidy guest rooms to established standards, change bed linens, replace towels, empty trash bins, restock amenities, dust furniture, vacuum carpets, clean mirrors, and sanitize surfaces thoroughly. You will maintain stock levels of cleaning supplies and toiletries, promptly report maintenance issues, follow supervisor instructions, adhere to safety protocols, ensure guest room security and privacy, and provide professional, respectful service responding promptly to guest requests. We are committed to sustainable cleaning solutions in partnership with ICE UK and Abbe Ltd, reducing our carbon footprint while maintaining quality service.

Benefits
Up to 28 days paid holidays.
A permanent job with flexible working hours to suit your lifestyle.
Free lunch on duty (site dependent).
Full on-site training.
Salary finance with exclusive rates – access to loans or wage advances (available after probation).
Career progression opportunities including HotelCare Apprenticeships.
Automatic enrolment into a workplace pension after 3 months’ service.
Recognition, incentives, and awards.

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
Physical ability to lift, bend, and stand for extended periods.
Ability to work individually and as part of a team.
Strong time management skills.
Attention to detail.
Flexibility and willingness to learn.
A ‘Can Do’ attitude.
Adaptability to organisational needs.
Ability to prioritise and multi-task.
Capability to provide excellent customer service.
Self-motivation and accountability.
Ability to work confidentially and with integrity.
Ability to work under pressure and follow instructions.
Awareness of safety regulations and compliance.

Flexibility
You may be required to work different and/or additional hours and carry out reasonable additional tasks to meet the needs of the Company and its clients.