Location
City of London

Hours
0-40 hours per week / Available to work some weekends

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, serves more than 200 hotels nationwide. We deliver premium cleaning services including over 10,000 rooms daily, covering apartments, leisure facilities, public areas, and corporate offices. We are committed to sustainability through partnerships with ICE UK and Abbe Ltd, reducing our carbon footprint while maintaining high-quality service.

As a Room Attendant, you will play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction across hotels nationwide. You will thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness and professionalism.

Key responsibilities include cleaning and tidying guest rooms to established standards, changing bed linens, replacing towels, emptying trash bins, restocking amenities, dusting furniture, vacuuming carpets, cleaning mirrors, sanitizing surfaces, maintaining stock levels, reporting maintenance issues, following supervisor instructions, adhering to safety protocols, ensuring guest room security and privacy, and providing respectful, professional service to guests.

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods.
- Able to work independently and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexible and willing to learn.
- Positive ‘Can Do’ attitude.
- Adaptable to organisational needs.
- Ability to prioritise and multi-task.
- Committed to providing excellent customer service.
- Self-motivated and accountable.
- Able to work confidentially and with integrity.
- Capable of working under pressure and following instructions.
- Awareness of safety regulations and compliance.

Flexibility
You may be required to work different or additional hours and carry out reasonable additional tasks to meet the needs of the Company and its clients.