Location
London

Hours
0-40 hours per week / Available to work some weekends

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, supports more than 200 hotels nationwide. We deliver premium cleaning services across various sectors including apartments, leisure facilities, public areas, and corporate offices. We are committed to sustainability through partnerships with ICE UK and Abbe Ltd, reducing our carbon footprint while maintaining high-quality service.

As a Room Attendant, you will play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction. Working in a fast-paced environment, you will clean and tidy guest rooms to established standards, ensuring a welcoming and hygienic environment. Your responsibilities include changing bed linens, restocking amenities, dusting, vacuuming, sanitizing surfaces, maintaining stock levels, reporting maintenance issues, and providing professional service to guests while respecting their privacy and security.

We offer a benefits package including up to 28 days paid holidays, flexible permanent working hours, free lunch on duty (site dependent), full on-site training, salary finance options after probation, career progression opportunities including apprenticeships, automatic enrolment into a workplace pension after 3 months, and recognition incentives and awards.

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods.
- Able to work independently and as part of a team.
- Strong time management and attention to detail.
- Flexible, willing to learn, and adaptable to organisational needs.
- Positive ‘Can Do’ attitude.
- Ability to prioritise, multi-task, and provide excellent customer service.
- Self-motivated, accountable, and able to work confidentially with integrity.
- Able to work under pressure and follow instructions.
- Awareness of safety regulations and compliance.

Flexibility
You may be required to work different and/or additional hours and carry out reasonable additional tasks to meet the needs of the company and its clients.