Location
Central London

Hours
0-40 hours per week / Available to work some weekends

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, supports more than 200 hotels nationwide. We deliver premium cleaning services, including cleaning over 10,000 rooms daily across hotels, apartments, leisure facilities, public areas, and corporate offices. We are committed to sustainability through partnerships with ICE UK and Abbe Ltd, reducing our carbon footprint while maintaining high-quality service.

As a Room Attendant, you will play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction. Working in a fast-paced environment, you will clean and tidy guest rooms to established standards, ensuring a welcoming and hygienic environment for all guests. Your responsibilities will include changing bed linens, restocking amenities, dusting, vacuuming, sanitizing surfaces, and promptly reporting maintenance issues. You will also ensure guest privacy and security while providing professional and respectful service.

Benefits
- Up to 28 days paid holidays
- Permanent position with flexible working hours to suit your lifestyle
- Standard working hours 25+ per week (hours may reduce during low occupancy; contracted hours negotiable and guaranteed)
- Free lunch on duty (site dependent)
- Full on-site training
- Salary finance with exclusive rates (loans or wage advances available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management and attention to detail
- Flexible and willing to learn
- Positive ‘Can Do’ attitude
- Adaptable to organisational needs
- Able to prioritise and multi-task effectively
- Committed to providing excellent customer service
- Self-motivated and accountable
- Able to work confidentially and with integrity
- Capable of working under pressure and following instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different or additional hours beyond those initially notified and carry out reasonable additional tasks to meet the needs of the company and its clients.