Location
Hybrid working from London and Orpington offices

Hours
Full Time

Salary
Competitive salary offered

About the Role
THE·TEAM is a global leader in representation and marketing services across 28 countries and more than 70 cities. Our live group specializes in branding and signage, custom fabrication, live event production, and experiential operations across sports, music, entertainment, and culture. Working with some of the world’s most iconic brands, we create unforgettable live experiences.

The Senior Experiential Event Manager role sits within our Brand Experience Division, managing a major Supermarket brand to deliver multiple nationwide experiences. As a senior team member, you will lead project planning from strategy and client presentations through budgeting, feasibility, and event management, always aiming to deliver best-in-class brand experiences.

This is a 12-month maternity cover contract with hybrid working between our London and Orpington offices.

Key Responsibilities:
- Develop and manage senior client relationships and day-to-day client management
- Maintain clear communication and reporting with clients, brand stakeholders, THE·TEAM, and wider group
- Understand and develop client project briefs, contributing strategic and creative ideas
- Lead brainstorms and shape ideas using industry knowledge
- Deliver well-written presentations with strong content and narrative
- Manage projects ensuring systems and procedures are correctly structured
- Plan and deliver projects including on-site activations, budget management, and administration
- Control client budgets including pricing, profit, approvals, and payments
- Manage venue selection, bookings, and ensure Health & Safety compliance
- Coordinate staffing partners, production suppliers, and third parties
- Develop and maintain project timelines, reports, job sheets, and schedules
- Ensure contract terms are met and high-quality service is delivered against KPIs
- Set KPIs, evaluate campaigns, and produce case studies
- Identify and develop additional business opportunities within the client account
- Lead by example, setting standards and ensuring best practices
- Line manage an Account Executive providing guidance and development

Internal Communications:
- Build strong internal and client team relationships
- Leverage experience across THE·TEAM to optimize account quality

Financial Accountability:
- Identify incremental business opportunities
- Act as an ambassador for THE·TEAM's services to grow the account

Experience
- Experiential and live events knowledge, both planning and on-site
- Excellent account management skills
- Strong planning and project management capabilities
- Proven ability to influence decision-making within agencies and client organisations
- Experience managing multiple activations with tight deadlines
- Skilled at resolving unforeseen issues quickly and effectively
- Ability to motivate and enthuse team members
- Strong negotiation skills
- Ability to analyse project performance and provide structured feedback
- Financial and budget management experience
- Proficient presentation skills, both written and verbal, including Microsoft PowerPoint
- Excellent verbal and written communication skills with strong attention to detail
- Creative thinker with ability to generate forward-thinking experiential ideas

About You
- Highly organised and able to multi-task effectively
- Confident decision-maker who can think on their feet
- Strong leadership qualities with a collaborative approach
- Detail-oriented with a commitment to delivering high-quality work
- Enthusiastic about live events and brand experiences

Qualifications
- No specific qualifications required; relevant experience and skills are essential