Location
London

Hours
Full Time

Salary
Negotiable

About the Role
The Financial Times (FT) is a globally recognised news organisation known for its authority, integrity and accuracy. Our Product & Tech teams deliver cutting-edge digital products to over one million subscribers daily, driving growth through a diverse and dynamic group of specialists. We foster a supportive culture and entrepreneurial spirit, offering limitless career opportunities.

As a Senior II Engineer within Commercial Technology, you will provide technical leadership for the Marketing & Commercial Data engineering capability. You will be accountable for the technical direction, architecture, and engineering integrity of the capability, ensuring solutions are secure, resilient, scalable, maintainable, and aligned with FT standards. You will lead architectural thinking, guide significant technical decisions, and manage technical risks and dependencies.

You will play a key role in the technical transformation of the FT’s commercial technology landscape, transitioning from established marketing platforms to Salesforce Marketing Cloud Next, Data 360, and the wider Commercial Technology ecosystem. Working closely with the Engineering Manager, you will provide complementary technical leadership, remaining close to engineering delivery by solving complex problems, improving practices, and mentoring engineers.

The Commercial Technology team supports FT’s commercial capabilities across Marketing, Sales, Service, and Commercial Data, evolving platforms such as Salesforce, Bloomreach, Marketo, and others. You will collaborate with senior technical leaders to ensure coherent and sustainable technology decisions across the organisation.

Our technology stack includes Salesforce Marketing Cloud Next (Advanced Edition), Salesforce Data 360, Salesforce Sales & Service Cloud, Bloomreach, Marketo, JavaScript/TypeScript, AWS, data platforms, CI/CD pipelines, GitHub, monitoring tools, Jira, and Confluence. While experience with all is not required, we value leaders who can guide teams through technology change and skill development.

Experience
- Significant software engineering experience with complex production systems or enterprise technology.
- Proven technical leadership across engineering teams or major technology capabilities.
- Strong architectural and engineering judgement with experience making and guiding significant technical decisions.
- Deep understanding of modern software engineering practices, including secure, resilient, scalable, and maintainable system design.
- Experience managing technical debt, architectural risk, technology lifecycle, and cross-system dependencies.
- Skilled at working closely with engineers to solve complex problems while fostering ownership and expertise.
- Ability to balance immediate delivery needs with long-term architecture and technical investment.
- Strong knowledge of operational excellence, observability, reliability, and production engineering.
- Experience collaborating effectively with Product, Engineering, Data, Programme, and business stakeholders.
- Ability to communicate complex technical considerations clearly to both technical and non-technical audiences.
- Experience influencing technical decisions beyond immediate teams.
- Experience leading technical change during significant platform or technology transformations is beneficial.
- Experience with Salesforce, marketing technology, customer data platforms, enterprise SaaS ecosystems, or complex integrations is advantageous but not essential.

About you
- Strong technical judgement and curiosity.
- A strong sense of ownership and accountability for technical outcomes.
- Pragmatic approach balancing technical quality, delivery needs, and operational risk.
- Ability to make complex technical concepts understandable.
- Confidence to challenge technical approaches constructively.
- Focus on enabling and mentoring engineers rather than being the sole decision-maker.
- Appreciation for simplicity, reliability, and long-term technical sustainability.
- Collaborative working style across Engineering, Product, Data, and business teams.
- Calm and clear technical leadership during incidents and change.
- Curiosity and commitment to continuous learning.
- Interest in how technology and data can improve customer experiences and commercial outcomes.

Qualifications
No specific qualifications are mandated; however, relevant experience and a strong technical background are essential.