Location
London

Hours
Full Time (hours not specified)

Salary
£52,935 per annum

About the Role
These pan-London roles sit at the centre of the Court and Enforcement function and offer the opportunity to shape delivery across all London court sites during a period of significant operational change. You will join the Court Team at a critical time, as London prepares for and implements the ISR (Imposition, Sentencing and Release) changes. Your leadership will be pivotal in supporting staff through transition, embedding revised processes, and ensuring that operational expectations are delivered confidently, consistently and with clear oversight. This is a key opportunity for someone who thrives on leading improvement, supporting people through change and working in a fast-paced, high-profile environment.

What the Role Offers
- A central leadership position influencing London-wide performance and quality.
- The opportunity to shape how court services operate during major national reforms.
- A meaningful role strengthening staff capability, resilience and consistency across districts.
- Professional development through exposure to multi-agency partnership work, operational leadership, governance and strategic decision making.

Key Responsibilities
You will:
- Provide strategic and operational support across the Court and Enforcement functions, ensuring high quality delivery and consistent standards.
- Lead on performance, quality assurance, audits and inspections, driving improvement and supporting managers to meet targets.
- Oversee professional development activity, including training needs analysis, induction and capability building.
- Represent senior leadership with external partners, including participation in MAPPA where required.
- Contribute to serious incident reviews, operational action plans and case governance improvements.
- Manage business support and administrative functions to ensure strong organisational performance.
- Support staff through the rollout of ISR reforms, providing clarity, guidance and operational assurance.

Please note: These responsibilities are not exhaustive. Candidates should refer to the full job description for the complete range of duties and behavioural expectations.

Mandatory Vetting Requirement
This role requires Non-Police Personnel Vetting (NPPV) clearance due to access to sensitive police and criminal justice information and systems, including MAPPA information. Appointment is conditional upon successfully obtaining and maintaining the required level of NPPV clearance.

Experience
Please refer to the full job description for detailed experience requirements.

About You
You will be a confident leader who thrives on driving improvement and supporting people through change in a fast-paced environment. You will have strong operational leadership skills and the ability to work collaboratively with multi-agency partners.

Qualifications
To be eligible for this role, you must meet the mandatory qualification requirements and provide evidence:
- Probation Qualification Framework Graduate Diploma or Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice
Or a qualification recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007, including:
- Diploma in Probation Studies
- Diploma in Social Work (with Probation Option)
- CQSW (with Probation Option)

Behaviours
Assessment will be based on:
- Changing and Improving
- Delivering at Pace
- Leadership
- Making Effective Decisions
- Managing a Quality Service
- Communicating and Influencing

Technical Skills
Please refer to the full job description for detailed technical skills assessment criteria.

Additional Information
Successful candidates must undergo a criminal record check and baseline personnel security standard checks. The role is open to UK nationals and certain other eligible groups as defined by nationality requirements.