Location
London

Hours
Full Time (hours not specified)

Salary
£31,650 per annum

About the Role
The Electronic Monitoring Probation Service Officer (PSO) role within the Probation Electronic Monitoring team offers an excellent career development opportunity for individuals seeking to work in a specialist team responding to regional and national priorities. This role operates in a fast-paced and continually evolving environment, requiring close collaboration with key stakeholders at both regional and national levels. The successful candidate will work in a high volume, dynamic setting where change is constant, requiring flexibility, effective prioritisation, and confident response to competing demands.

The London Electronic Monitoring Team is a high performing function overseeing the effective monitoring of electronic monitoring (EM) solutions. The team supports Probation Delivery Units to provide risk management and public protection to those at risk of custody. EM sentences offer an alternative to custody and include elements of rehabilitation via a variety of EM options. The team liaises with external providers and key stakeholders to ensure timely enforcement.

The EM PSO role differs from a standard PSO role in that there is limited or no direct contact with people on probation. Instead, you will work alongside Probation Practitioners to ensure delivery and enforcement of EM is maintained to a high standard. Full PSO training will be provided.

Key tasks include monitoring EM orders from sentence to completion, ensuring successful fitment of EM equipment, completing risk forms and breach reports for court, data analysis, stakeholder engagement, and court attendance if necessary.

Successful applicants may be based at a variety of office, court, team, or prison locations within the Probation Service region, with allocations made according to business need.

The Probation Service protects the public by managing offenders in the community and supports offenders to turn their lives around. Joining this team means becoming part of a supportive environment that values knowledge sharing and expertise.

Experience
Experience working with people who have social or personal difficulties is desirable but not essential. The role requires the ability to assess and manage risk, undertake robust assessments, and maintain professional resilience.

About you
We are looking for empathetic, patient, and resilient individuals with excellent interpersonal skills to work effectively across complex multi-agency settings. You must be able to prioritise effectively, communicate clearly, and produce accurate reports to tight deadlines. Flexibility and the ability to work in a fast-changing environment are essential.

Good writing skills and the ability to work collaboratively with stakeholders are important. You should be motivated to support offenders and contribute positively to public protection.

Qualifications
No formal qualifications are required for this role. Full PSO training will be provided. You must have the right to work in the UK and meet Civil Service nationality requirements.

Behaviours
Applicants will be assessed against the following Civil Service behaviours:
- Delivering at Pace
- Managing a Quality Service
- Working Together
- Communicating and Influencing
- Developing Self and Others
- Making Effective Decisions

Additional Information
The role requires successful completion of a criminal record check and baseline personnel security standard checks. The recruitment process includes a Civil Service Judgement Test (CSJT) and may involve interviews. The Probation Service offers a Civil Service pension with an employer contribution of 28.97%, annual leave, public holidays, and flexible working options to support work-life balance.