Senior Sales Consultant (After Sales)
Location
Farringdon
Hours
Full Time
Salary
£44,301
About the Role
As the Senior Sales Consultant, you'll be a front-line representative of Metropolitan Thames Valley and have the responsibility for the delivery of the sales budget. You will support the overall resales process and performance, focusing on sales compliance and ensuring an excellent customer experience culture is embedded throughout the team. Key responsibilities include working with sales consultants and third-party contractors to ensure homes are marketed in accordance with MTVH’s policies, building relationships with Financial Advisers and Solicitors, supporting marketing reviews, and ensuring high levels of customer and stakeholder satisfaction.
Experience
Experience in a sales and customer service environment, expert knowledge of the sales process, an understanding of the legal process of shared ownership and outright property sales, proven experience of delivering excellent customer care, and IT and numeric literacy with strong written and verbal communication skills.
About you
You should be a proactive individual with a strong focus on customer satisfaction and the ability to work collaboratively with various stakeholders.
Qualifications
No specific qualifications are mentioned, but relevant experience and skills are essential for success in this role.