Location
London Borough of Islington

Hours
Full Time - 35 hours per week

Salary
£47,367 per annum

About the Role
Are you highly organised, detail-focused and motivated by making a real difference for children, young people and families? We’re looking for a Strategic Projects and Business Coordinator to support delivery across Changing Futures Together — Islington’s major transformation programme improving how services work together to support families, reduce inequality and deliver better outcomes.

Within this, two of our flagship programmes are:
- Families First Partnership Programme (FFPP) – transforming how services identify need earlier, work relationally with families and deliver joined-up, multi-agency support
- Best Start Family Hubs – bringing together services for babies, children and families into accessible, community-based hubs, with a strong focus on Start for Life and prevention

You’ll play a key role in supporting these programmes alongside a broader portfolio of strategic projects across the directorate helping to create the enabling conditions for exceptional programme delivery at pace.

You’ll provide high-quality, flexible coordination and business support across complex, fast-moving programmes—ensuring that leaders, partners and delivery teams have the information, systems and structure they need to deliver successfully.

This includes:
- Coordinating programme reporting, data and management information, including inputs to national returns and partnership reporting requirements
- Supporting delivery of Families First Partnership Programme and Best Start Family Hubs, helping track progress, manage interdependencies and maintain oversight across workstreams
- Acting as a key connector across multi-agency partners (including council services, health and wider partners), supporting strong communication and collaborative working
- Supporting governance and decision-making, ensuring boards and groups are well-run, well-informed and able to make timely decisions
- Managing financial processes and administration, including payments, tracking spend and maintaining clear, auditable records
- Coordinating meetings, panels and events end-to-end, ensuring they are efficiently organised and deliver clear outcomes
- Maintaining high-quality documentation and file management systems, supporting transparency, compliance and knowledge sharing
- Supporting responses to queries, complaints and information requests, working with senior managers to meet deadlines
- Identifying and implementing improvements to processes and systems to strengthen programme delivery and ways of working

You will join the Strategic Programmes and Strategy service within the Children and Young People directorate, at the heart of delivering Changing Futures Together. This is a large-scale, partnership-led transformation programme bringing together services across the council, health and wider system to improve outcomes and reduce demand on statutory services. The programme operates in a fast-paced, complex and multi-agency environment, with a strong focus on collaboration, continuous improvement and tackling inequality. Your role will be central in supporting the conditions that enable delivery to succeed—from strong governance and clear information, to effective coordination and trusted working relationships.

Become a key player in our Changing Futures Together team. Apply now and bring your expertise to projects that truly matter!

Experience
Experience in project or business support, ideally in a complex or multi-agency environment. Experience supporting or servicing governance structures, meetings or boards. Confidence working with data, reporting and management information. Experience managing financial processes and administrative systems with attention to detail.

About you
Strong organisational skills with the ability to manage competing priorities and work at pace. Strong written communication skills, including producing clear and accurate business documents. Excellent interpersonal skills, with the ability to build relationships across a wide range of stakeholders. A proactive, solution-focused approach and ability to improve systems and processes. Strong digital skills across Microsoft 365 and collaboration tools. Commitment to equity, diversity and inclusion, and understanding how services impact different communities.

Qualifications
NVQ Level 2 (or equivalent experience) in business administration or a related field.