Location
London

Hours
Full Time

Salary
Negotiable

About the Role
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This core belief has guided Burberry since 1856 and remains central to how we operate today. We provide an environment for creative minds from diverse backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good, creating the next generation of sustainable luxury, driving industry change and championing our communities.

We are hiring a Team Manager to join our Regent Street flagship, supporting the Store Director, Assistant Store Director and fellow Team Managers to drive category performance and deliver an exceptional Burberry experience. This role plays a key part in leading and developing the sales team, combining commercial insight with inspiring people leadership. Through real-time coaching and hands-on floor leadership, you will help bring Burberry Behaviours to life for both clients and colleagues.

Responsibilities include partnering closely with the management team and advisors to drive category performance and commercial results, leading and motivating the sales team on the shop floor to deliver consistently elevated customer experiences, driving sales goal attainment through active floor presence and real-time performance coaching, role modelling Burberry Behaviours and embedding brand values into daily ways of working, supporting talent development through regular feedback, coaching and performance conversations, and contributing to a positive, inclusive and high-performing team environment within the Regent Street store.

Experience
Proven experience leading teams within a fast paced premium or luxury retail environment.

About you
Commercially minded, with a clear understanding of how to drive category performance and sales outcomes. Confident coaching others in the moment, with a people-centred and supportive leadership style. Passionate about delivering exceptional customer experiences and building long-term client relationships. Collaborative and adaptable, thriving in a varied flagship environment. Aligned with Burberry values and motivated by purpose-led luxury.

Qualifications
Not specified, but alignment with Burberry values and leadership capabilities are essential.