Location
Landor Road, London

Hours
Full Time - 37.5 hours per week

Salary
£29,460 per annum

About the Role
Are you ready to make a difference in the quiet hours of the night? We’re looking for a Waking Nights Support Worker to join us, supporting young people aged 16-25 who have high support needs. In this role, you’ll be safeguarding wellbeing, encouraging positive relationships, and supporting each resident’s journey towards independence, all while ensuring the safety, calm, and security of our service overnight.

A typical night in the role involves starting your shift with a handover from the day team before preparing for the night ahead. You’ll carry out building checks to ensure the environment is safe, address tenancy issues such as smoking or noise, and be available to respond to any emergencies. You may host activities like a film night to build community spirit, but you’ll also be prepared to de-escalate challenging situations, offer emotional support, and ensure all residents feel safe.

When you join Peabody, you become part of a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What we offer includes 25 days’ annual leave, a flexible benefits scheme with family-friendly options and discounts, up to 10% pension contribution, and comprehensive training and development opportunities.

Experience
- Experience working with vulnerable young people (16-25 years) in social housing, education, or the charity sector, focusing on development and personal growth.
- Professional experience supporting people with complex needs, including homelessness, mental health, high-risk or high-harm behaviours, or high vulnerability.
- Experience working with young people who display challenging behaviour or conflict, while remaining approachable, engaging effectively, providing constructive support, and maintaining appropriate professional boundaries.
- Thorough and up-to-date knowledge of safeguarding and trauma-informed care.
- Good IT skills, demonstrable experience managing a complex caseload, strong report writing skills, and effective time management.

About you
Approachable, empathetic, and resilient with a commitment to supporting young people’s wellbeing and independence. Able to remain calm and professional in challenging situations and work effectively as part of a team.

Qualifications
Must hold GCSE Maths and English at grade C/4 or above (or equivalent). This role requires an Enhanced DBS check. Candidates must be eligible to work in the UK and able to work full contracted hours.