Location
City of London, London, covering Central, North & East London areas

Hours
Night shift, Monday to Friday, 45 hours per week with an on-call rota (1-4 or 1-8) depending on busy periods

Salary
£29,552 per annum plus £3,595 night shift allowance
Van with option for personal use from day 1 and fuel card
Smartphone, tools, uniform, PPE provided
Up to 4% discretionary bonus scheme, subject to achievement of targets
25 days annual leave plus bank holidays

About the Role
Arcus FM is seeking a dedicated Water Leak Technician to join their friendly and dynamic team on a permanent night shift basis. You will be responsible for carrying out both reactive and proactive water leak solutions on refrigeration equipment and pipework within client stores across London. Your duties will include providing first line response to water leaks, identifying sources, repairing and replacing faulty pipework or components, clearing blockages, and maintaining internal drainage systems, drop down pipework, and dairy pump trays where appropriate.

You will diagnose faults and failures effectively, provide solutions, and escalate issues when necessary. Ensuring all jobs are completed within SLA timeframes, meeting relevant KPIs, and complying with Arcus health & safety procedures and client site requirements is essential. You will also plan routes, manage daily workload, prioritise aged work orders, and maintain a first-time fix work ethic.

Arcus FM offers a supportive environment focused on continuous improvement and professional development, with access to a state-of-the-art training academy and industry-leading learning opportunities.

Experience
- Experience in water leak or drainage works is advantageous
- Basic plumbing experience or knowledge required
- Basic electrical knowledge desired but not essential
- Other trade or industry qualifications and certifications are desirable but not essential

About you
- Ability to work night shifts
- Strong organisational skills to plan routes and manage workload effectively
- IT competent with apps, emails, and related technology
- Reliable and committed to meeting SLAs and KPIs
- Able to work within health & safety guidelines and client site requirements

Qualifications
- Full UK Driving Licence is essential