Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Join us as an Account Executive within our GB Retail Transportation Team. You will play a pivotal role in delivering outstanding outcomes for our clients and prospects and will be responsible for a portfolio of Transport clients and prospects. You will coordinate activity across multiple stakeholders, ensuring seamless service delivery, supporting client retention, account development and new business growth. Working with an experienced team, you will develop a deep understanding of client businesses and provide tailored insurance and risk management solutions across the Transport sector including Rail, Bus & Coach, Haulage & Logistics and Transport Infrastructure clients.

The Role includes managing and developing relationships with a portfolio of Transport clients, understanding their businesses and risk management needs, acting as a trusted day-to-day contact and ensuring delivery of high-quality service and advice. You will coordinate and contribute to the delivery of ongoing client service, including renewals and mid-term adjustments, ensuring adherence to service standards. Supporting the preparation of client documentation such as reports, renewal packs, and presentations will be key. You will contribute to accurate budgeting, forecasting, and revenue tracking for the client portfolio.

Working closely with broking teams, you will maintain effective relationships with insurers and market contacts to support placement activity and deliver optimal client outcomes. You will provide feedback on client needs, market conditions, and service improvements, supporting the implementation of actions to enhance client retention and process performance. Additionally, you will support business development activity, including contributing to the sales process, helping win, retain, and develop profitable clients within the Transport sector.

Experience
Experience managing commercial clients ideally in the Transport sector. Strong knowledge of commercial insurance markets and core insurance principles. Proven ability to build, manage and develop client relationships, delivering excellent client service while supporting account growth and new business development.

About you
Strong organisational and multitasking skills, with the ability to coordinate multiple stakeholders and workstreams to deliver client and business objectives. Strong digital literacy and experience working with processes and systems to support consistent client service delivery.

Qualifications
Degree level education preferred (or equivalent experience). Professional qualifications (e.g. ACII) or working towards are desirable.