Location
London

Hours
Flexible hours including evenings, weekends, and bank holidays

Salary
Negotiable

About the Role
The Assistant Food & Beverage Manager supports the Food & Beverage Manager in overseeing the daily operations of all food and beverage outlets within the hotel, including the restaurant and bar Keeper, room service, banquets, and other dining facilities. This role ensures exceptional guest service, operational efficiency, compliance with health and safety standards, and achievement of financial objectives. Key responsibilities include assisting in daily operations, supervising and supporting food and beverage team members, ensuring excellent guest service and resolving guest concerns, monitoring service quality, cleanliness, and food safety standards, assisting with staff scheduling, inventory, and cost control, supporting banquet and special event operations, preparing operational reports, and performing managerial duties in the absence of the Food & Beverage Manager.

Experience
Previous experience in a supervisory or management role within the food and beverage sector.

About you
Strong leadership, communication, and customer service skills. Ability to work flexible hours including evenings, weekends, and bank holidays. Proactive and able to resolve guest concerns effectively.

Qualifications
Knowledge of food safety and hygiene standards. Proficiency in Microsoft Office and Point-of-Sale (POS) systems.