Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Are you looking for a new challenge and an exciting opportunity to work within a supportive team and develop your knowledge and skills? Are you someone who thrives on using your initiative and is able to work flexibly and embrace change? If you’re answer is YES, do come and join our busy London NHS Occupational Health, Safety and Wellbeing Service. We are looking for an experienced and highly motivated Assistant General Manager to oversee the delivery of a wide range of commercial arrangements as well as have operational oversight of the administrative functions of our occupational health services. What we can offer you: Unparalleled learning and career development opportunities, in a supportive and inclusive environment An experienced, knowledgeable and friendly multidisciplinary team of over 100 colleagues, including: doctors, nurses, health and safety specialists, psychologists, physiotherapists, dieticians, manual handling advisers, researchers and administrators An opportunity to work with experienced commercial service experts in the Trust who specialise in provision of contracted health services A flexible and varied job role with the opportunity to develop your skills, manage and deliver a wide remit of key services to both the Trust and commercial clients… no two days are the same! Access to our wide ranging 'showing we care about you' staff health and wellbeing programme, as well as a generous staff benefits package. Main duties of the job What we want from you: This is an exciting, fast paced and varied role and we are looking for a proactive, organised individual with good communication skills who has: Experience of working within multi-professional teams and collaborating with both internal and external stakeholders A track record of inclusive leadership and staff management. A proven history of successful operational management Motivation and commitment to improving performance whilst remaining passionate about quality and safety Knowledge of procuring and tendering for new business opportunities. Working for our organisation This is an exciting time to be joining us in the Occupational Health, Safety and Wellbeing Service. The team is committed and progressive and we pride ourselves on delivering high quality evidence based services. We were the first Occupational Health Service in the NHS to achieve full SEQOHS accreditation award; having robust clinical governance, excellent quality standards and exemplar investment in staff training and development Detailed job description and main responsibilities Main duties of the role: You will be leading on the effective delivery of services to patients and commercial clients in accordance with agreed objectives, targets and quality standards including: Working as part of an experienced team to procure new business and manage our extensive commercial portfolio Performance monitoring, reporting and invoicing in accordance with the service level agreement Taking the lead responsibility for the day-to-day management of operational issues Supporting the development and delivery of our strategic vision Leading on the implementation of service improvement projects. For further details please refer to the Job Description and Person Specification on our website. Closing Date 23/10/2023 Interview Date 13/11/2023 Person specification Education and Qualifications Essential criteria Relevant Masters, equivalent professional qualification or equivalent experience Evidence of recent Continuing Professional Development Desirable criteria Prince 2 qualification or equivalent experience Previous Experience Essential criteria Evidence of managing successful project and / or operational performance and improvement; including business case preparation, service initiation / commissioning, contract negotiation and the development and monitoring of output and outcome measures Bid/tendering experience within private and/or public sectors Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management Desirable criteria Operational experience and knowledge of occupational health services Knowledge and understanding of the changing NHS environment, strategy, and policy agendas. Skills_Ability Essential criteria Track record of successful change and project management Evidence of leading a team and people management experience Interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills Desirable criteria Knowledge and operational experience of IT database management systems, e.g. Cohort, ESR Other Essential criteria A commitment to the principles of equality, diversity & inclusion Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Further details / informal visits contact Name Sarah Bexley Job title Clinical Services Manager Email address [email protected] Telephone number 02071884152 Additional information [email protected]