Location
London

Hours
Full Time - 24/7 shift pattern

Salary
£33,094 per annum

About the Role
Guy’s and St Thomas’ is one of the UK’s busiest and most successful NHS foundation trusts, providing a wide range of hospital and community services across south London and beyond. We are seeking a highly motivated and experienced NEPTS Fleet Controller to join our busy 24/7 Non-Emergency Patient Transport Service (NEPTS). This vital service supports patients who cannot travel to or from hospital by any other means due to their medical or mobility conditions, ensuring safe and timely transport to and from our Trust sites and across mainland UK.

The NEPTS Fleet Controller plays a key role in supporting the NEPTS Shift Managers and Transport Manager by managing the daily operations of the NEPTS fleet. This includes ensuring all vehicles and specialist equipment are available, serviced, and maintained to the highest standards to enable Ambulance Care Assistants (ACA) and Emergency Care Assistants (ECA) to carry out patient transfers safely and efficiently. The role involves using the CLERIC and telemetric systems to monitor and allocate resources, and may include covering shifts as an Ambulance Care Assistant when required.

Our team is large, friendly, and committed to continuous improvement, operating under ISO9001 standards with consistently positive external audit results. This is an excellent opportunity to contribute to a high-quality patient transport service within a world-renowned NHS Trust.

Experience
- Experienced driver moving patients of all mobility levels
- Experience in patient risk assessment
- Experience in vehicle maintenance systems
- Experience working with and maintaining databases and Microsoft systems
- Desirable: Experience in a customer-focused role within healthcare

About you
- Excellent verbal and non-verbal communication skills
- Motivated to improve the service collaboratively with your team
- Awareness of health and safety regulations, particularly related to patient care
- Willingness to undertake training and development and to train others on new systems

Qualifications
- English and Maths to GCSE standard or equivalent
- Hold a valid driver’s license with no more than 3 penalty points