Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The post is based in the York Road Education Centre with the requirement to travel to St Thomas’ and Guys Hospitals as necessary. The team is a small and dynamic team working across all Clinical Groups to innovate and improve services, transforming health services to be fit for the future. Working closely with the Apollo Programme teams, the post holder will be working directly with services to optimise the Patient Portal ‘MyChart’. Functions include but are not limited to Clinician Initiated Messaging to patients and ‘Ticket’ Scheduling which allows patients to choose their own clinic appointment slot online. There are many additional exciting future developments and the post holder will work with the Ambulatory and Outpatient Transformation Programme and Apollo Programme Leads to ensure the benefits are realised for the Organisation and population we serve. Working within Ambulatory and Outpatient Transformation the post holder will be assigned specific workstreams to project manage and support as part of the wider programme presently these may include Patient Initiated Follow Up (PIFU), Referral Simplification, Remote Monitoring, Questionnaires, Virtual Consultations, Direct Access and Patient Stratification. The role is pivotal to the success of the Programme and will support the team to respond to the needs of the organisation and to proactively enable the services to achieve their local and national targets. Main duties of the job The post-holder is responsible for providing project management and support to ensure outputs are delivered effectively. The post holder will take a lead on specific projects or aspects of a project. With responsibility for day-to-day delivery, and subsequent performance management, adjusting plans as required to ensure that risks and issues are mitigated. The post holder will work with clinicians and managers to ensure provision of the best possible patient experience and service delivery. The post holder will work collaboratively with internal and external stakeholders to ensure effective management of interdependencies and delivery of objectives. It is expected that the specific projects managed by the post holder will change over time as the portfolio of work changes. Working for our organisation Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities. We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. Detailed job description and main responsibilities Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities. Person specification Education / Qualifications Essential criteria Educated to masters level or equivalent knowledge, skills and experience. Formal qualification / working towards a formal qualification in Project management (PRINCE 2) at practitioner level or equivalent experience. Evidence of recent Continuing Professional Development. Desirable criteria Understanding of lean methodology Experience Essential criteria Evidence of managing successful project and / or operational performance and improvement; including the development and monitoring of output and outcome measures. Project management experience in managing specific services including design, development, implementation and management of change in a multi-professional environment. Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management. Desirable criteria Knowledge and understanding of the changing NHS environment, strategy, and policy agendas. Skills / Knowledge / Abilities Essential criteria Knowledge of operations and / or project management methodologies and techniques. Knowledge of contract management. Understanding and track record of successful change and project management. Effective people and project management skills. Use analytical and judgement skills including understanding and application of complex statistical and numerical data. Work flexibly and prioritise in response to changing demands and requirements. Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills. Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively. Ability to find innovative ways of solving or pre-empting problems. IT literate, including competency in MS Office programmes and in particular in Excel and MS Project. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Rani Gandesha Job title Transformation Manager Email address [email protected] Telephone number 02071887188