London
Assistant Service Manager (Medical Rotas)
Guy's and St Thomas' Trust
£34,089
Full-time
Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
Interviews are scheduled for 2nd October in the afternoon.
An exciting opportunity has arisen for Band 5 Assistant Service Manager within Radiology Department to support service delivery and rota management for radiologists. W e are looking for a talented individual to maintain and manage our medical rotas using the Medirota software platform and eManpowers. This role will involve close working with radiology doctors and clinical leads, managing dairies and ensuring continuous operations and optimal staffing allocation within the department.
Your role as a Rota Manager will play a vital part in fostering effective communication and collaboration between radiology doctors and the management team. You will work closely with both parties to understand their specific staffing requirements and ensure that the department has adequate coverage at all times. By proactively identifying any gaps or conflicts in the rota, you will contribute to finding suitable solutions in collaboration with the clinical team.
Main duties of the job
This is an incredible opportunity for someone who thrives in organisational tasks and enjoys working closely with medical staff. By joining our team, you will have the chance to make a significant impact on the department's operations, ensuring the highest standards of patient care.
The individual should be adaptable, have excellent organisational and prioritisation skills, excellent communication and problem-solving abilities. The ability to multi task and use initiative in a busy environment is essential.
Working for our organisation
Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.
We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.
Detailed job description and main responsibilities
As the Assistant Service Manager for Medical Rotas, you will be responsible for scheduling radiology doctors on a rota based on their job plans, and specific service requirements as required by the Clinical Leads.
You will also be in charge of recording and managing leave and sickness absences, both on Medirota and eManpowers. By accurately reflecting rota assignments, you will contribute to maintaining an organized and efficient working environment.
You will also have a service management remit in opening and closing clinical lists based on consultant availability, ensuring that staffing levels align with the demands of the department, and forward planning capacity. Additionally, you will provide regular reports on rota performance, analysing attendance data to gain valuable insights and identify areas for service improvement.
Person specification
Qualifications
Essential criteria
Educated to HNC/Equivalent Diploma/equivalent experience
GCSE Maths & English/equivalent
Previous Experience
Essential criteria
Significant experience of medical staff rota/ staff management processes
Experience of delivering Administrative and Clerical Outpatient Services
Evidence of introducing and supporting change processes
Evidence of establishing, maintaining and consolidating effective working relationships with clinicians and multi-disciplinary teams
Evidence of positively influencing organisational culture
Track record of supporting the management of innovation and service improvements
Desirable criteria
Experience of delivering services on a multi-site basis
Have significantly contributed to meeting strategic objectives
Skills
Essential criteria
Leadership and influencing skills
Strong verbal and written skills
Highly motivated and ability to work independently
Ability to respond to changing demands
Excellent interpersonal, presentation and written communication skills
Desirable criteria
Financial management and analysis skills
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
Further details / informal visits contact
Name
Niloofar Heidari
Job title
Radiology Service Manager
Email address
[email protected]
Telephone number
02071887188
Expiry date: 25/09/2023
Assistant Service Manager (Medical Rotas)
Company
Guy's and St Thomas' Trust
Salary
£34,089
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Disability Confident
Hiring Local
Armed Forces Covenant
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Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes.
We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best.
We are an inclusive organisation
Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work.
We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard.
We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability.
Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
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