Location
West London

Hours
Full Time

Salary
Negotiable

About the Role
Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey. Due to continued growth, our mobility team is expanding in 2027. We have an exciting opportunity for an experienced Design Manager to join our team in West London. If you have experience delivering major infrastructure programmes, we'd love to hear from you.

You will be responsible for directing and supporting the implementation and maintenance of the design management system, ensuring adherence to business, statutory, legal, and contractual requirements. You will manage teams to deliver key outcomes and contribute to the strategic development of design management systems. Providing leadership and direction through managers, you will drive continuous improvements in processes by applying best practices, lessons learned, and business improvements to deliver distinctive value for clients.

You will oversee the portfolio programme for all projects, highlighting opportunities or key challenges, and engage with client teams to ensure a successful project journey. Your role includes contributing to strategy development, developing plans, overseeing delivery, and managing the achievement of the annual business plan to time and budget. You will assess and define project strategic design management delivery and implement and approve consultant appointments across all work streams when contractually required.

Building and leading project design teams (internal and external), you will ensure correct resource allocation and clear project deliverables. You will partner with multiple internal and external stakeholders, working collaboratively to implement strategy, programmes, and initiatives. Managing, influencing, and negotiating with key senior stakeholders is essential.

As the day-to-day operational manager for design managers and other design management resources deployed to projects, you will lead and present management review data and key performance indicators (KPIs) to senior leadership. Supporting business development and work-winning activities, you will drive transformational change and continuous process improvements.

You will be responsible for identifying, developing, and delivering relevant training, ensuring management systems are followed throughout the project lifecycle, and that roles and responsibilities are adhered to. Acting as the focal point for design issues, you will maintain and manage client relationships and provide leadership and strategic direction for all design engineering activities to teams, including external stakeholders.

Our values
Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.

Experience
- Extensive experience in the successful delivery phase of projects and programmes in the Infrastructure sector.
- Leadership and management experience of large, diverse teams.
- Experience managing relationships with key senior stakeholders.
- Excellent knowledge and application of design management systems, design risk management and mitigation, prefabrication/build strategies.
- Expertise in formulation of design workflows, design scheduling, and design deliverables.
- Expertise in delivering different typologies and complexities.
- Proactive management of internal budgets and fees, delivering agreed outcomes.

About you
- Strong leadership and strategic direction skills.
- Ability to manage, influence, and negotiate with senior stakeholders.
- Collaborative approach working with multiple internal and external stakeholders.
- Commitment to continuous improvement and transformational change.
- Client-focused with excellent communication and business planning skills.

Qualifications
- Membership of RIBA, MICE, CIBSE, CIOB, RICS, CIAT or equivalent demonstrable professional or personal development.