Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview We are seeking a Associate Director of Delivery – data and analytics programme on a three - six month term to lead the transformation to a centralised admin function within Guy's and St Thomas'. Main duties of the job Lead the Centralised Admin Operations Transformation Programme aligning with the Trust's broader goal of enhancing organisational performance, complying with regulatory requirements, and efficiently utilising resources for the best patient outcomes. Read the enclosed information for full description of the role. Working for our organisation The Centralised Admin Operations Transformation Programme aims to create a cohesive, efficient, and forward-thinking administrative function. It seeks to break down silos, foster collaboration, and ensure a high degree of service delivery. The integration of the new electronic health record system is anticipated to significantly improve data quality management and reporting efficiency, leading to improved patient care outcomes. The programme also aligns with the Trust's broader goal of enhancing organisational performance, complying with regulatory requirements, and efficiently utilising resources for the best patient outcomes. This role is instrumental in leading this transformation, ensuring that the Trust's central administrative functions are future-ready, aligned with the implementation of Epic, and effectively support our overarching goal of delivering exceptional patient care. Detailed job description and main responsibilities The Associate Director of Delivery will report to the Director of Performance and Information and take the overall responsibility for the delivery of the Transformation Programme activities to support successful implementation. Any delays in the delivery of the activities would adversely affect the programme delivery so tight programme/performance management will be required of the post holder. This role is a key senior manager within the Epic post-Go-Live Team. The post holder will be responsible for setting the strategy for the activities and be accountable for the scope and delivery of these. The post holder will be managing, co-ordinating and leading multi-disciplinary teams whilst ensuring a consistent approach to the configuration and integration between all Epic and Apollo areas. This will involve providing guidance, ensuring compliance and authority around information standards and quality across the configuration teams and to the wider EHR Programme. The role will require the post holder to be confident in presenting highly complex information on the team’s progress to through Programme governance and other senior meetings, or to those which are significant in size, adapted in a way which makes it easy for the audience to understand. Using expert administrative, clinical and supplier knowledge to support and guide the teams in making appropriate decisions with regards to matching workflow transformation, with the modules either already built within Epic’s modules and/or configuring the Epic system using configuration tools to tailor the system to the Trust’s requirements, whilst still complying with national information standards. This will involve the Configuration teams working closely alongside Programme Deployment Team colleagues during the workflow/pathway transformation phase. Ensuring designated teams understand and comply with robust testing of the modules in accordance with approved testing methodologies and working closely with Epic. Ensuring designated system training teams understand and comply with robust system/workflow training of the configured Epic software The post holder will provide strategic direction in relation to optimisation and support of systems in line with the agreed standard operating processes, national initiatives during and beyond the Programme. The post holder will make a significant contribution to developing the digital maturity of the organisation through the successful delivery of the Epic and the re-engineering of business processes in conjunction with the service. The post holder will be proactive in engaging with the organisation to ensure systems are aligned with business requirements. Please review the job description for full details. Person specification Qualifications/Education Essential criteria Educated to Masters level or equivalent advanced experience in the delivery of organisational transformation Clinical or professional Experience relevant to the Area/Specialty of Programme Management / leadership qualification or evidence of structured leadership training Significant demonstrable experience of managing complex portfolios and programmes using MoP and MSP approaches Desirable criteria Prince II Practitioner (Current) Previous experience Essential criteria Strong track record with evidence of using technology in innovative ways to enhance business and service performance. Qualifications/ Education Essential criteria Managing Successful Programmes - Practitioner (Current) Previous experience Essential criteria Experience of delivering multiple projects to time and budget, including accurate forecasting, regular monitoring and taking action in the event of projected overspend. Experience of managing large and complex business change programmes which have led to successful delivery. Extensive experience in management of large scale workstream or project budgets Experience of significant negotiation and managing 3rd party suppliers. Desirable criteria Knowledge of NHS critical clinical and Enterprise EHR Full understanding of the Trust’s Standing Financial Instructions Skills/ Knowledge/ Ability Essential criteria Knowledge of policies concerning Human Resource Management, IT and Finance. Experience in managing compliance to the Information Governance Toolkit and Assurance framework Advanced experience in risk management and mitigation. Active and extensive problem solving and analytical skills Ability to work under pressure in a fast paced environment Desirable criteria Ability to identify, analyse and plan strategically from a holistic view of health care in the Trust and across the healthcare community. Personal style and behaviour Essential criteria Has exceptional emotional intelligence and the ability to read a room to navigate contentious or sensitive discussion. Is astutely politically aware and sensitive to the politic of change and transformation. Is self-aware, demonstrating an adaptive leadership capability; self-motivated and pro- active Able to work with flexibility and adaptability, often within situations of ambiguity or emergent certainty. A credible opinion former with strong influencing skill; able to negotiate deliverables and timelines at all levels of the organisation. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Aidan Mundy Job title Planning and Performance Manager Email address [email protected]