Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview An exciting opportunity has arisen to join the Evelina London Paediatric Rheumatology service as an Associate Medical Secretary. This vacancy is for a 9 month fixed term position, full time (37.5 hours per week). This is a challenging but rewarding role which involves working within a busy service as the sole secretary. We are looking for an enthusiastic and adaptable individual who has good attention to detail. The post-holder will be responsible for providing efficient, high quality secretarial support to 5 consultants and several allied health professionals within the department. This will include ensuring that all daily secretarial tasks are undertaken, managing incoming and outgoing correspondence and helping with organising clinical meetings with external clinicians. The post holder will need to work well as part of a team and be professional and personable at all times. They will work closely with the Assistant Service Manager, Patient Pathway Coordinator, and Patient Access Coordinators, as well as the multi-disciplinary clinical team. Main duties of the job As the medical secretary for the service, you will provide full daily secretarial support to the consultants and members of their teams with respect to their general medical duties. In addition, it is expected for you to monitor and edit clinical letters which may include those of a distressing nature, as well as discharge summaries and other relevant correspondence, to be processed in line with local SOPs and Trust policies. You will be processing incoming referrals and ensuring updates are communicated to referring provider in a timely manner. You will be liaising with a number of internal departments and external Trusts to organise and schedule clinical meetings with the support of the assistant service manager, and will be responsible for managing most of the incoming and outgoing communication for the department. Working for our organisation We passionately believe in promoting care and compassion to all our patients and provide a holistic child and family-cantered approach to all the children and young people in our care. Colleagues working in administrative and clerical roles are a vital part of the Trust and provide essential support to our front-line services and the care we provide to our patients. We are committed to diversity and inclusion, and creating a sense of belonging and fun for all our teams caring for women, children and families; as we continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs, we recognise the huge benefit of our workforce being reflective of the diverse communities we serve. At Evelina London, we are reminded every day of how important life is, and how important it is to look after the health and wellbeing of our staff as they balance of responsibilities in and out of work. We are committed to supporting flexible working; we want to support you to work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you. Detailed job description and main responsibilities Please see attached Job Description for full details of Duties and Responsibilities. Main Duties • provide full secretarial support to the consultants and members of their teams with respect to their general medical duties and specialist work • type all clinical letters which may include those of a distressing or emotional nature, as well as discharge summaries or other relevant correspondence and documents as required in line with the Trust targets and local SOPs. • complete general clerical duties including photocopying, filing, collection, opening and distribution of post, faxing, arranging couriers, shredding of confidential information. • prioritise incoming correspondence and ensure it is promptly dealt with the appropriate member of staff • act as a central point for information and communication for the clinical team • assist in providing cover for other secretaries in the Directorate to ensure continuity of service to Consultant, medical staff, service users and patients Person specification Qualifications / Education Essential criteria Good general education with English and Maths to GCSE standard or equivalent Previous experience Essential criteria Previous medical secretary experience in healthcare or a comparable setting Experience of tactfully and efficiently dealing with a variety of professionals and patients ensuring their needs are met Knowledge of hospital administration systems, particularly Epic Skills/Knowledge/Ability Essential criteria Excellent communication skills, with the ability to communicate clearly in writing and over the phone. Convey sensitive information in an appropriate manner. Communicate non-clinical advice to patients in a sensitive and tactful manner Excellent organisational skills, with a demonstrable ability to manage and prioritise workload independently and with minimal supervision to meet tight deadlines. Proficient IT skills and extensive experience of using Microsoft Word, Excel and Outlook Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Further details / informal visits contact Name Sampras Banumoorthy Job title Assistant Service Manager Email address [email protected] Telephone number 07984655379