Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The Resuscitation Team is responsible for all aspects of resuscitation training to our hospital staff, including local & national courses. The team also collates data for national audits and provides expert support on resuscitation matters. An exciting opportunity has arisen for an experienced, reliable, well-motivated and organised administrator to join our progressive Resuscitation Team. Based at the Royal Brompton Hospital, this post reports to the Lead Resuscitation Officer. Main duties of the job The role may require you to work at times without direct supervision, and also you will need to be able to problem solve and use your initiative to ensure the smooth running of our services. You will also be required to work occasionally at Harefield Hospital. The successful candidate will need to have excellent communication and organisational skills and must also demonstrate comprehensive IT skills. You will create and maintain professional and responsive ‘front of house’ operations, incorporating excellence in customer service at all times, developing positive working relationships and practices with all levels of internal and external members of the multidisciplinary team. The ability to work as part of a cross-site team and respond to working under pressure to meet deadlines is essential. You must be able to manage competing demands and have a helpful, flexible and focused approach to the role. Responsible for processing invoices, ensuring appropriate signature and payment within necessary timescales. Working for our organisation Royal Brompton and Harefield hospitals make up the largest specialist heart and lung centre in the UK. We work from two main sites – Royal Brompton Hospital in Chelsea, West London, and Harefield Hospital, near Uxbridge. Our teams have always pushed boundaries, working in partnership, harnessing new technology and delivering the very highest standards of patient care. Our courses have an excellent reputation, and we’re looking for an administrator who would enjoy supporting our varied programmes and projects, as a valued member of our busy and friendly team. Detailed job description and main responsibilities As the successful candidate you will provide essential administration support to the team of Resuscitation Officers in their education, training, audit & patient safety work programmes. You will act as the main point of contact for all resuscitation course related enquiries. In addition, the post also provides administrative support to the MSc Cardiorespiratory Nursing Programme. Person specification Education and Qualifications Essential criteria 5 Good GCSEs Administrative or secretarial experience Educated to NVQ Level 3 Desirable criteria Foundation Degree AMSPAR or equivalent RSA III or equivalent typing Experience and Knowledge Essential criteria Excellent knowledge and application of IT software Extensive experience of MS Office packages Diary and email management Experience of customer care and reception/ secretarial/admin duties Excellent planning and organisational experience Experience of lone working Desirable criteria Knowledge for medical terminology Experience of working in a healthcare or education setting Previous experience transcribing form minutes Experience of financial transactions/invoicing Experience of monitoring of a budget Skills and Abilities Essential criteria Excellent interpersonal skills with the ability to maintain effective relationships with a wide range of multi-disciplinary staff Professional telephone manner Ability to work effective to tight deadlines Ability to work independantly as well as under direction Demonstrate ability to share information and work as part of a team Ability to produce accurate and consistent work Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Anthony McKay Job title Lead Resuscitation Officer RBH/HH Email address [email protected] Telephone number 07989960782