Location
Hugh Cubitt Centre, Islington, London (on-site every Monday) with agile working across the estate and local hubs for the rest of the week.

Hours
Full Time

Salary
£48,500 per annum

About the Role
We are recruiting two technically qualified Building Surveyors to join our Repairs Operations team supporting homes across North-East London. In this varied and hands-on role, you will manage a complex caseload of repairs and defects, carrying out technical surveys, inspections, and detailed specifications. You will lead on specialist and statutory cases including damp and mould, disrepair, Environmental Health notices, and Housing Ombudsman enquiries. You will oversee contractor performance using Schedule of Rates (SOR), challenge over-coding, and ensure value-for-money outcomes. Providing clear, professional technical advice and recommendations to residents, colleagues, and stakeholders will be key, alongside working closely with contractors and internal teams to ensure works are delivered safely, on time, and to standard. You will keep residents informed throughout each case with clear, empathetic, and timely communication and support local engagement by attending resident forums across North-East London.

This role offers the opportunity to make a real difference to residents’ homes by ensuring properties are safe, well maintained, and compliant, delivering a high-quality, resident-focused surveying service in a social housing environment.

Experience
- Extensive building surveying experience with strong knowledge of building pathology, preferably within social housing or local authority settings.
- Proven experience managing complex repair or defect cases, including damp and mould and disrepair.
- Experience managing customer relationships and delivering high levels of customer care and satisfaction.
- Experience working with contractors and a range of internal and external stakeholders.
- Proficient in using M3 NHF Schedule of Rates (Version 8 preferred), including cost control and value-for-money challenge.
- Strong communication, organisation, and IT skills with the ability to explain technical issues clearly to residents.

About you
- A technically skilled, resident-focused professional who enjoys working collaboratively.
- Able to take ownership of complex repair issues and deliver high-quality outcomes.
- Committed to clear, empathetic communication and building strong working relationships.
- Flexible and able to work on-site and agile across multiple locations.

Qualifications
- Degree in Building Surveying or a similar technical qualification, or HND/HNC in a building or construction-related discipline.