Location
London, Pimlico

Hours
Full Time

Salary
£32,544 per annum

About the Role
We’re looking for a dedicated and organised Community Manager to oversee the day-to-day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You will be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.

As a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You will process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours.

When you join Peabody, you become part of a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer
30 days’ annual holiday plus bank holidays (pro rata), two additional paid volunteering days each year, flexible benefits scheme including family friendly benefits and access to a discount portal, 4 x salary life assurance, and up to 10% pension contribution.

Experience
Proven experience in housing management and working with older people. Line management experience is required as you will be managing a cleaner. Ability to manage budgets and work independently while building positive relationships with stakeholders.

About you
Strong interpersonal and customer service skills with clear written and verbal communication. Good IT skills including Microsoft Office and strong administration abilities. Knowledge of health and safety compliance and an understanding of care and support needs for older people. You must be organised, approachable, and committed to delivering excellent service.

Qualifications
An enhanced DBS check is required for this role. Right to work in the UK is essential; visa sponsorship is not available.