Location
Westminster Bridge Road, London (Hybrid role - minimum 2 days per week in office)

Hours
Full Time

Salary
£38,335 per annum

About the Role
Are you passionate about delivering exceptional service and expert advice to homeowners? Do you thrive in a dynamic environment where you can make a tangible impact on people’s lives? As a Homeownership Compliance Specialist at Peabody, you will be at the forefront of providing essential homeowner products and services to our residents. You will deliver expert guidance on homeowner agreements, processes, and products, ensuring accuracy and compliance with best practices and relevant legislation. Your role will include maintaining accurate records for leaseholders, shared owners, and freeholders, contributing to the smooth delivery of services.

Your key responsibilities will include providing clear, practical advice to residents on homeowner products and agreements, handling lease-related transactions such as subletting and re-mortgaging with precision, managing Right to Buy, Right to Acquire, and other home purchase applications, and supporting enforcement of lease terms to ensure compliance and minimise risk. You will also work closely with external partners to maintain Peabody’s reputation and demonstrate strong teamwork in a fast-paced environment while effectively managing a busy workload and your time.

Why Join Us?
When you join Peabody, you become part of a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We are committed to creating a workplace where everyone feels supported, included, and empowered.

We offer 30 days’ annual holiday plus bank holidays, two additional paid volunteering days each year, a flexible benefits scheme including family friendly benefits and access to a discount portal, 4 x salary life assurance, and up to 10% pension contribution.

Experience
Proven experience in delivering specialist homeowner services within a social housing context. A track record of delivering excellent performance and customer service.

About you
You are a team player who truly cares about residents. You can work effectively in a fast-paced environment, managing a busy workload and prioritising your time efficiently. You demonstrate professionalism and attention to detail in all aspects of your work.

Qualifications
Not explicitly stated, but relevant experience in homeowner services and social housing is essential.