Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview An exciting opportunity has arisen for an enthusiastic and motivated individual to join the surgical oncology directorate as business support manager. We are looking for a dynamic individual with a varied skill set to support the directorate management team. Main duties of the job We would love to hear from applicants with strong leadership qualities, along with excellent communication and organisational skills. This role is varied and challenging and will suit an individual who can perform well under pressure, whilst maintaining a full awareness of the daily operational challenges faced by the directorate team. The successful candidate would need to develop strong working relationships across multiple staff groups, both internally and externally to the Trust. A knowledge of NHS IT systems would be beneficial as the role will provide administrative assistance to the directorate management team in responding to meeting requests, FOIs, complaints, provide diary management, develop processes/procedures. In addition they will support the directorate management team at key meetings ensuring that an accurate record is taken and action logs are completed and updated. These tasks require the ability to work to deadlines and require excellent time management skills. There is opportunity for the successful candidate to support and lead on a range of projects across the directorate. You will work collaboratively and openly with colleagues, continually representing the GSTT values in all that you do and as an individual, you will always be looking for better ways of doing things, offering creativity and pragmatism in your suggestions. If the above role interests you, we would love to hear from you. Working for our organisation The surgical oncology directorate has a number of services of national and international reputation. The portfolio includes a number of high-profile specialties including breast surgery, head and neck surgery, thoracic surgery, gynae-oncology, ear, nose and throat and audiology. The department employs approximately 400 WTE staff from consultants and junior doctors, nursing staff and admin and clerical staff. Our staff are made up of a diverse community of staff, 39% of which are from a Black, Asian and Minority Ethnic background, 83% of whom are women and 4% who identify as having a disability. The surgical oncology directorate management team are committed to listening to our staff and ensuring equality, diversity and inclusion for patients, carers, students and stakeholders as well as creating an environment in which all patients, their families and staff feel valued and treated with respect and dignity, regardless of gender, sexual orientation, ethnicity, disability, religion/belief or age. Detailed job description and main responsibilities The role involves providing full PA support to the Clinical Director, General Manager and Head of Nursing. We need someone with excellent communication skills, good attention to detail, experience of full meeting management (drafting and proposing agendas through to minute taking), first class diary management (managing shifting priorities appropriately) and the ability to solve problems independently. You will need strong organisational skills and be able to manage and prioritise your workload. There will also be opportunities to get involved in various directorate wide projects. The successful applicant will need to be able to be demonstrate use of sound independent judgement and be able to exercise discretion when handling confidential information. The role will also provide leave cover for the junior doctor coordinator position. Person specification Qualifications Essential criteria Educated to degree level or equivalent qualification or experience. GCSE or equivalent in maths and English Experience Essential criteria Proven experience of managing a busy office or as a senior administrator with a significant level of responsibility. Previous demonstrable experience of data collection, presentation and report writing Previous Project management experience Desirable criteria Experience of working within the NHS Experience of financial and budget management including handling petty cash, bank reconciliation and producing financial reports Skills Essential criteria Excellent Ability to use word processing, spreadsheet and database packages in particular Microsoft Word, Excel, Access and Outlook Excellent organisational skills with a demonstrable ability to prioritise workload and work methodically, efficiently and accurately to meet deadlines. Desirable criteria Able to deal with difficult people and to cope with confidential and sensitive information Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Lottie Hutchinson Job title Deputy General Manager Email address [email protected] Additional information For further information please contact Lottie Hutchinson, Deputy General Manager via [email protected]