Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview To provide comprehensive Business Support and Executive Assistance to the Deputy Director of Nursing for Culture & Strategy and Head of Nursing, Nightingale Academy. The post-holder will ensure the smooth running of the office, provide effective internal and external liaison to contribute to the successful running of the Trust as a whole. The post-holder will lead on specific project work under the direction of the Head of Nursing for Nightingale Academy and Deputy Director of Nursing for Culture & Strategy. The position will work alongside the Business support officers and the Business Manager to provide support to the Chief Nurse’s office. Main duties of the job Coordinate meetings & correspondence Office Management Communications with various stakeholders Event Management Database management, support surveys and evaluations Proficient in graphic design platforms, such as Canva, and able to update intranet and College of Healthcare webpages. Working for our organisation Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Detailed job description and main responsibilities Co-ordination and planning of activities and resolving complex and conflicting commitments requiring resolution. To support the setup, development and maintenance of projects, campaigns and activities which fall within the Nightingale Academy work plan. Ensuring timescales are kept and work delivered to time. To provide administrative support of steering groups, coordination of papers, action logs. Taking and preparing minutes of meeting and agendas as required, ensuring this is done in a timely manner. Provide effective project and business support to the Nightingale Academy team, management of email accounts for the Nightingale Academy and first line of contact for the Academy. Co-ordinate and organise events, such as award ceremonies, study days, workshops etc. as well as supporting activities in the Chief Nurse’s Office. Undertake and support surveys and evaluations. Keep an accurate record of team member’s annual leave, sickness and other leave requirements. Maintain databases required by the Nightingale Academy projects and programmes. Person specification Qualifications/ Education Essential criteria Management/Secretarial or equivalent relevant training/experience Desirable criteria Degree level education or equivalent knowledge Previous experience Essential criteria Experience of working under pressure, with strict deadlines and dealing with a range of complex issues, sometimes leading to conflicting priorities Proven experience of organising events Desirable criteria Extensive experience working as PA/Secretary at senior manager level/executive/board level. Experience of a wide range of Trust procedures and practices Skills/Knowledge/ Ability Essential criteria Excellent organisation skills with the ability to deal with competing demands and high workloads. Ability to prioritise and make decisions, following clear procedures and using initiative to develop new working methods Advanced software skills in Microsoft Office, MS Teams, MS forms etc. and ability to learn other packages or databases as required Ability to use, edit and maintain the intranet pages and College of Healthcare pages Strong attention to detail and able to produce accurate and detailed work Desirable criteria Proficient in platforms such as Canva, Mentimeter, SurveyMonkey, MS Forms Proficient in Contensis Communication Essential criteria Ability to handle data and information in a confidential and sensitive fashion Desirable criteria Very well developed oral and listening communication skills Personal Qualities - Team work Essential criteria A commitment to the principles of equality, diversity & inclusion Able to lead and champion a client focused approach to service delivery Desirable criteria Self-motivated and able to use initiative Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Elsie Asante Job title Business Manager Email address [email protected] Telephone number 02071887188