Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview We're looking for a forward-thinking, positive Charity Patient and Public Engagement Business Manager to manage the day-to-day operations related to the development and delivery of active patient-public / lay participation across our charities (Guy’s & St Thomas’ Charity, Guy’s Cancer Charity, and Evelina London Children’s Charity). This includes supporting the Patient and Public Engagement Specialist to support the the activities of the Patient and Carer Panels for each charity. To be successful in this role you must have experience of working directly with patients and carers from diverse backgrounds and experiences, co-facilitating and supporting their participation in groups, committees and events/workshops. This exciting role is funded by Guy’s & St Thomas’ Charity and hosted by Guy’s and St Thomas’ NHS Foundation Trust, who are working together to ensure the voices of patients, carers and the public inform the Charity’s grant-making activities, from applications to grant award and end of grant reporting. Main duties of the job To be successful in this role, the post holder will have the experience, knowledge, skills and abilities necessary to: Support the day-to-day operation of the project to enable delivery of active patient-public / lay participation across our charities (Guy’s & St Thomas’ Charity, Guy’s Cancer Charity, and Evelina London Children’s Charity). Co-facilitate meetings, events and training for staff and panel members Provide administrative support to the Charity Patient and Public Engagement project, being a first point of contact for queries from colleagues and patient and carer panel members. Prepare for, co-ordinate and co-facilitate the engagement of a range of internal staff and external stakeholders, including the Patient and Carer Panel members. Have the aptitude and ability to support and develop excellent communication materials and foster strong partnership working between the Trust, the charities and the patient and carer panel members. Financial management - s upport managers to manage delegated project budgets, process requisitions and ensure payments to patient-public participants re processed in a timely way Working for our organisation Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities. We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. Detailed job description and main responsibilities Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities. Person specification Qualifications Essential criteria Educated to degree level or equivalent knowledge Experience Essential criteria Demonstrable experience of facilitating/co-facilitating patient / carer participation in committees and events. Considerable relevant experience in a senior administrative position. Skills Essential criteria Excellent communication and written skills. Logical, consistent approach to analysing complex data. Ability to identify and analyse trends and patterns and explain through a compelling narrative. Strong administrative management skills, including committee / meeting administration Demonstrable skills in facilitating/co-facilitating patient-public participation in projects in the NHS or public sector Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Further details / informal visits contact Name Andrea Carney Job title Head of Patient and Public Engagement Email address [email protected] Additional information To arrange an informal discussion about the role, please contact Andrea Carney, Head of Patient and Public Engagement ([email protected]) before submitting your application. Please note, we are unable to offer discussions after the advert has closed and shortlisting has started.