London
Chief of Staff for HLCC Clinical Group
Guy's and St Thomas' Trust
£91,317
Full-time
Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
The Chief of Staff supports the HLCC Clinical Group Chief Executive (CE) in his
oversight and leadership of the HLCC executive team in delivering across the full
breadth of the CE’s executive agenda. The post-holder is a member of the HLCC CG
Executive Committee, manages a small team, and has particular responsibility for:
• Programme Management of the CE’s strategic agenda: Co-ordinating
and supporting the delivery of (currently) the six priority workstreams for our
CG executive team (the restoration of appropriate waiting-times; recovery of
non-NHS activity; development and execution of a mid-term estates’ strategy;
business intelligence & data analytics; integration with the rest of GSTT; and
academic integration and development. The post-holder will perform a
programme management role across all six workstreams, ensuring that they
are appropriately connected and integrated to manage interdependencies and
avoid the risk of duplication or silo-working, tracking progress towards agreed
milestones and assisting the individual workstream leads where required in
this progress.
• Managing key external collaborative relationships: HLCC belongs or is
affiliated to a number of external clinical and academic networks and
collaborations within or adjacent to the NHS – for example, IC & KHP
Academic Health Science Networks / Centres, the SE London ICS, the NW
London ICS, the Federation of Specialist Hospitals. The Chief of Staff will
ensure that HLCC is appropriately represented, that our participation and
contribution helps deliver both our strategic objectives and those of each
respective network, and that potentially conflicting or duplicative agendas are
managed and minimised.
• Overseeing the corporate affairs function of the group: The Chief of
Staff will line-manage the Clinical Group Secretary and the Corporate
Governance and Membership Manager, while also ensuring that the Clinical
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Group fulfils all obligations and duties relating to corporate governance, as
mutually defined and agreed with the GSTT Chief of Staff and Corporate
Affairs team.
Main duties of the job
Main tasks and responsibilities
The post holder will have regular contact with a wide range of staff at all levels
within the Clinical Group and across the Trust.
• The HLCC Clinical Group Chief Executive (CE)
• The HLCC executive team
• Senior clinicians across both Harefield Hospital and Royal Brompton Hospital
• Senior clinicians and executives within the Trust’s other cardiovascular,
respiratory and critical care departments
• The KHP Programme team
• The Trust Chief of Staff and Corporate Affairs team
Working for our organisation
Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known
hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton
and Harefield – as well as community services in Lambeth and Southwark, all with a
long history of high quality care, clinical excellence, research and innovation.
We are among the UK’s busiest, most successful foundation trusts. We provide
specialist care for patients including heart and lung, cancer and renal services as well
as a full range of local hospital and community services for people in Lambeth and
Southwark.
We have a long tradition of clinical and scientific achievement and – as part of King’s
Health Partners – we are one of England’s eight academic health sciences centres,
bringing together world-class clinical services, teaching and research. We have one
of the National Institute for Health Research’s biomedical research centres,
established with King’s College London in 2007, as well as dedicated clinical research
facilities.
Royal Brompton and Harefield hospitals joined Guy’s and St Thomas’ in February
2021 and is the largest specialist heart and lung centre in the UK and among the
largest in Europe. We provide treatment for people with heart and lung disease,
including rare and complex conditions, offering some of the most sophisticated
treatment that is available anywhere in the world.
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Our integrated approach to caring for patients from before birth, through childhood,
adolescence and into adulthood and old age has been replicated around the world
and has gained Royal Brompton and Harefield an international reputation as a leader
in heart and lung diagnosis, treatment and research.
We are working in partnership with King’s Health Partners, to deliver our vision of
creating a new centre of excellence, which will be the global leader in the research
into and treatment of heart and lung disease, in patients from pre-birth to old age.
We have around 22,700 staff, making us one of the largest NHS Trusts in the
country and one of the biggest employers locally. We aim to reflect the diversity of
the communities we serve and continue to develop new and existing partnerships
with local people, patients, neighbouring NHS organisations, local authorities and
charitable bodies and GPs.
We strive to recruit and retain the best staff as the dedication and skills of our
employees lie at the heart of our organisation and ensure that our services are of the
highest quality, safe and focused on our patients
Detailed job description and main responsibilities
Main tasks and responsibilities
The post holder will have regular contact with a wide range of staff at all levels
within the Clinical Group and across the Trust.
• The HLCC Clinical Group Chief Executive (CE)
• The HLCC executive team
• Senior clinicians across both Harefield Hospital and Royal Brompton Hospital
• Senior clinicians and executives within the Trust’s other cardiovascular,
respiratory and critical care departments
• The KHP Programme team
• The Trust Chief of Staff and Corporate Affairs team
Programme management of the CE’s strategic agenda:
• Build and maintain effective working relationships with the members of the
executive team responsible for leading each of the priority workstreams, by
playing both a supporting / enabling role and a ‘critical friend’ to each
workstream lead.
• Track progress of all the priority workstreams and work with the responsible
exec team member to ensure objectives and milestones remain optimised but
achievable.
• Develop and maintain a dynamic aggregate picture of the combined
trajectories of the workstreams, their combined requirements of shared /
central corporate resources (eg I & T, capital projects, finance, HR), and the
total additional resource (revenue and capital) requirements across all the
workstreams.
• Identify critical interdependencies between individual workstreams and
identify overlaps with / dependencies on existing revenue and capital budgets,
and determine an overall critical path(s) for the programme
• Work with finance colleagues to identify the programme’s overall revenue
impact and capital / revenue funding demands on the Clinical Group as a
whole; and take ownership of reporting to the exec team and the Clinical
Group Board on the ongoing net revenue / capital position achieved.
• Identify any issues or potential conflicts / duplications arising out of the
programme, and work with workstream leads, the wider exec team, and
where necessary the CE, to resolve these issues.
• Build and maintain effective working relationships with Clinical Group staff
integral to the successful delivery of each workstream, including (but not
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limited to) both senior clinicians and scientists and also the senior managers
heading up central corporate teams.
• As agreed with the workstream lead and with the CE, and as programme-wide
requirements allow or dictate, take on responsibility for delivery of part of a
particular workstream, so as to enable momentum for the overall programme
to be maintained.
• Identify, promote and help capture synergies / economies of scale across this
programme, the Clinical Group’s Darwin (operational transformation)
programme, and the KHP Programme.
• Assist HLCC’s CIO in developing the performance reporting and analytics
team’s outputs (eg in dashboard format) so as to provide the workstream
leads and the CE with timely, accurate and relevant performance data
Managing key external collaborative relationships:
• Build and maintain productive working relationships with the key senior
management or comparable chief of staff figures within key external NHS /
NHS-related collaborative entities / networks / partnerships.
• Develop and maintain an expert understanding of both the political and
regulatory environments within which these collaborative entities operate, and
of the agendas of HLCC’s partners within these entities.
• With the CE and other members of the HLCC executive team, firstly identify
how best both to further HLCC’s and GSTT’s strategic objectives through -
and make the most effective contribution to - each of these collaborations;
secondly also periodically review the value of these collaborations, and work
with peers and partners to enhance their effectiveness.
• Co-ordinate the CE’s and other executive team members’ participation in
these collaborations, and maintain an up to date aggregate picture of all
intelligence from these team members about developments within these
collaborations and any implications for HLCC and GSTT.
Corporate Governance:
• Ensure that HLCC has an appropriate set of corporate governance standards
and processes in place, as mutually defined, agreed, periodically reviewed and
updated with the Trust’s Chief of Staff and Director of Corporate Affairs team.
• Oversee the application of the corporate governance framework within HLCC;
periodically provide assurance to CE and Trust’s Chief of Staff that HLCC’s
practices are compliant with the agreed standards within the framework.
• Line-manage the Clinical Group Secretary and Corporate Governance and
Membership Manager
• Be ultimately accountable for the smooth working of HLCC’s Executive
Committee, Senior Leadership Team meeting and the sub-committees (Risk &
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Safety, Finance, People) of the HLCC clinical group Board, and for their
seamless interaction with / into the HLCC Clinical Group Board.
• Be ultimately accountable for our successful engagement / relationship
development with the Trust’s Members recruited through / because of Royal
Brompton or Harefield Hospitals
Additional Responsibilities
• To ensure all team members have a real voice in the development of the
HLCC Executive Team service to patients/customers
• To maximise the potential of all team members and to ensure that all team
members have a meaningful appraisal/personal development plan that
includes feedback to the individual from a selection of internal customers and
team members
• To provide a safe and attractive working environment for team members
within available resources
• To attend and play a part in corporate groups as a representative of the
directorate and team to represent the Trust at regional and national
conferences and on working groups as appropriate
• To abide by the NHS Code of conduct for managers, the Trust’s Core
behaviours for staff and managers and all other Trust policies, codes and
practices, including standing financial instructions, research governance,
clinical governance, patient and public involvement and health and safety.
Person specification
Education and Qualifications
Essential criteria
Professional knowledge acquired through degree, supplemented by specialist training to doctorate or equivalent level, management qualification or equivalent experience Evidence of a successful track record of delivering effective corporate services in a large, multifaceted environment including staff management, financial management and change management.
Evidence of delivering successful strategic and operational performance management and clearly demonstrating improvement in the quality of service delivery at a strategic level; including business case preparation, service initiation, and the development and monitoring of outcome and output measures.
Experience of managing multi stranded budgets.
Experience and Knowledge
Essential criteria
Demonstrable success in delivering change and performance with and through management teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback
A strong track record of managing 10 complexity and risk whilst maintaining high standards of service delivery.
An understanding of the changing NHS environment and the challenges it faces.
Experience of developing governance models, continuous business planning and programme/project management programmes resulting in positive value for money outcomes.
Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
Skills and Abilities
Essential criteria
Strong leadership, interpersonal skills and authority; able to successfully foster and manage inter -relationships across the Clinical Group and with the Trust Corporate Affairs team.
Demonstrated competencies to analyse and synthesize budgets.
A proven track record of creating a common purpose and instilling organisational values and behaviours that promotes a corporate vision.
Strong organisational ability and well developed resource and staff management skills: able to forecast, plan, develop and manage unit capability in line with business plan and organisational vision
Proven ability to foster an organisational culture that is positive about change and committed to delivery of the strategic vision
Proven ability to manage change effectively within an operational 11 environment, building engagement and involvement and rewarding innovation. Strong analytical and problem solving skills.
A proven credible and influential communicator with excellent networking and negotiating skills.
Experience of working with a diverse range of stakeholders and a successful track record of influence and engagement.
Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
Expiry date: 14/11/2023
Chief of Staff for HLCC Clinical Group
Company
Guy's and St Thomas' Trust
Salary
£91,317
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Disability Confident
Hiring Local
Armed Forces Covenant
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Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes.
We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best.
We are an inclusive organisation
Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work.
We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard.
We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability.
Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
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Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local