Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview At a public meeting on 14 March 2024, NHS England selected Evelina London Children's Hospital as the future location for very specialist cancer treatment services for children living in south London and much of south east England. It comes after a rigorous process to decide the location of the future centre, including a public consultation and an assessment by experts including clinical advisers, parents, charities, nurses, doctors and research staff. We will be bringing together staff from the current Principal Treatment Centre with the many specialist teams at Evelina London who already care for children with complex medical conditions. Working together we will create a service to provide joined up and innovative care for children with cancer in family-friendly facilities. We are fully committed to working with patients, their families, staff from the current service, and other partners to design the new service with children, young people and staff at its heart. We want to build on the strengths of the current service and make the most of everything Evelina London has to offer for children and families. Based within the Evelina London Women’s and Children’s Clinical Group, the post holder will report to and work closely with the Children’s Cancer Programme Manager and Lead for Patient and Public Engagement to develop and implement the Children’s Cancer Programme patient and public engagement priorities/objectives. Main duties of the job • Development of Evelina London’s Children’s Cancer Programme patient and public engagement priorities, providing specialist knowledge, support, and advice to the clinical group. • To support Evelina London’s Children’s Cancer Programme Manager and Lead for Patient and Public Engagement to monitor and provide assurance to the Evelina London Board of the legal ‘duty to involve’ patients and the public and the extent of engagement across the clinical group, and adhere to the Trust’s audit and assurance process. Also supporting senior managers to keep the Evelina London Board (including the Non-Executive Advisors with lived experience) regularly informed of patient and public engagement priorities and policy implementation. • To plan and coordinate a broad range of complex activities or programmes across all parts of Evelina London, balancing conflicting requirements to reach a consensus, seeking senior-level approval where appropriate. This will also include the presentation and exchange of complex specialist information with a range of internal and external stakeholders. • To develop, report and disseminate appropriate performance information to promote continuous improvement, as required. Working for our organisation Evelina London is part of Guy's and St Thomas' NHS Foundation Trust and we are responsible for providing services for women and children. With over 3,500 dedicated staff, and led by an Executive Team and Board, we have significant devolved autonomy to focus operationally and strategically upon the needs of our patients. We also benefit from being part of a large and successful NHS foundation trust, whose values we share. We have an ambitious strategic development programme, with backing from Guy’s and St Thomas’. Find out more www.evelinalondon.nhs.uk. Watch our short film to see inside our children’s hospital. Detailed job description and main responsibilities Patient and public engagement in strategy, service delivery, transformation, and capital investment schemes • Ensure that Evelina’s engagement priorities support the delivery of Evelina London’s Children’s Cancer Programme priorities whilst maintaining alignment with the Trust’s PPE strategy, which supports the delivery of the Trust’s objectives. • To further develop and lead the implementation of the engagement plan for the Children’s Cancer Programme which includes developing and consolidating our specialist children’s services. Working with colleagues in the Evelina London Children’s Hospital Programme Team , the role will provide assurance that engagement plans and activities are undertaken, in compliance with internal policy and relevant legislation, advise on the appropriate engagement methods, and where necessary work together with others to deliver engagement activities. • To lead patient and public engagement for Evelina London’s Children’s Cancer Programme, working closely with relevant clinical teams to ensure that all relevant stakeholders’ views are taken into consideration in the design and delivery of the scheme. • To work with colleagues in the Patient Experience Team to interrogate existing patient experience survey data (local and national) that may help to inform improvements and changes to services. • To ensure, through appropriate consultation with key Evelina London, and current PTC, departments, staff, and other internal and external stakeholders that engagement plans reflect business needs, legislative guidance, and best practice. Specifically, to adhere to the Trust framework for engagement plans, materials, or other resources, particularly those relating to patient and public involvement, which reflect good practice guidance. • To project manage and facilitate patient and public engagement activities, including arranging events, designing surveys, developing copy, writing and producing presentation materials, and facilitating focus groups and workshops. • To interpret and communicate information (sometimes highly complex and/or politically sensitive) to a range of stakeholders including, patients, the public, and senior clinical and management staff, using complex skills including persuasion, negotiation, and training, enabling them to agree and/or co-operate in culture and behaviour change. Training, education, and development • To develop training and support for children, young people, parents, families and carers, women, and members of the public that support their involvement in Evelina London activities. • To ensure Evelina London Children’s Cancer Programme colleagues are briefed on patient and public engagement policies and procedures as an integral part of their induction process and training provided, as appropriate. IT, communications, and administration • To develop and maintain appropriate project information systems that support the team’s work. • To work with Evelina London Communications Team to make the best use of the clinical groups’ online and social media channels to support patient and public engagement activities. • To develop and maintain a database of internal and external stakeholders which can be used to support communications and engagement activities as part of the Children’s Cancer Programme. • To be responsible for the servicing and administration of any project/working groups related to Evelina London’s patient and public engagement activities, as required. • To be responsible for day-to-day administration and project management administration. Stakeholder relations, communications, and professional networks • To work closely with the Children’s Cancer Programme Manager and Lead for Patient and Public Engagement to maintain and develop partnerships with external bodies such as Healthwatch, NHS and local authority commissioners, and the local community voluntary sector. The post will be required to represent Evelina London and Guy’s and St Thomas’ NHS Foundation Trust and make presentations to a range of audiences, including local stakeholder groups and organisations. • To be responsible for writing and producing communications materials for patients, staff, and other stakeholders as appropriate, including information for individual projects. Financial resources • To manage delegated project budgets for patient, public, and stakeholder involvement activities, including user groups, special events, and engagement activities e.g. focus groups and larger discussion and deliberative events. General • To deputise for the Children’s Cancer Programme Manager at internal and external meetings, as appropriate. This may include attending and speaking in public meetings about Evelina London’s patient and public engagement activities. • To work supportively with colleagues across Evelina London, promoting the reputation of the clinical group by demonstrating highly professional conduct consistent with the Trust’s stated values. Person specification Previous experience Essential criteria Experience of working within a complex organisation Educated to Degree level or equivalent experience Stakeholder engagement Essential criteria Experience of working collaboratively with internal and external partners Engagement with stakeholders to understand requirements Communication skills Essential criteria Excellent written and oral communication skills Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Further details / informal visits contact Name Trish Gray Job title Children's Cancer Programme Manager Email address [email protected] Telephone number 07920750663